Tilletts The Jewellers

My husband and I visited Tillets for a new valuation on my engagement ring and small size adjustment. We were also looking for a wedding ring for myself. I can honestly say the service and advice Lorraine and the all team have provided was exceptional! yes Exceptional that is not an overstatement. without boring you with details my requirements for the wedding ring to work alongside my engagement ring were tricky but the time and patience and expert knowledge and advice was greatly appreciated. At no time did my husband and I feel pressurised to buy anything or feel pushed into a particular direction. I would highly recommend this wonderful family business, a great asset to Norwich.

Wonderful experience with Dion and the whole team at Tilletts Fine Jewellers.

I had a family friends' vintage Rolex restored to its former glory and was kept well informed of progress throughout. The watch was returned in almost as new condition despite its 42-years of age and is a credit to the workmanship and service of the company.

Thank you once again, would not hesitate to recommend to anyone.

I approached Tilletts for a custom pearl necklace. I wanted a graduated pearl necklace that was pinkish in tone, and slightly longer than normal for my wedding. I was apprehensive as I had a vision, however these fears were for nothing because Annie DELIVERED. The necklace is a thing of beauty and exceeded all of my expectations.
They also redipped my engagement ring, (and my mums) with an incredibly quick turn around. Not only is this exceptional service, but everyone there is truly lovely. I really enjoyed just chatting with them all, and felt so welcomed. I walked past on my wedding day and they all came out to see me and say hello, it was so lovely 💚. A true gem in our wonderful city. I will certainly be back for any and all jewellery needs, and I will encourage my friends to go too.

Small jewellers, staff attitude was- they are right and you are wrong. Told they weren't busy to resize four rings and can be done in an hour. Then had to book them in and wait a week for the changes, how? Called on the day due to collect to be sure and told, "just coming out the workshop". On collection the rings were in little plastic bags, not in boxes after spending almost £500. Workmanship was good though. Won't use them again, not recommended for their attitude.

Efficient service from pleasant staff. Promises kept and work very satisfactory. Recommended

What a pleasure to find true professionals with the most beautiful products. Excellent customer service, they will be our jewllers of choice from now on, exceptional xx

The staff are all a credit to their profession. Dion thank you for always looking after us so nicely. Thank you to Stella, Michelle and Gary for always being so kind. Tilletts quality of jewellery is second to none.

26 years ago my husband bought my engagement ring from Tilletts , we then bought our wedding rings and over the years have continued to shop there.
It doesn't matter whether you are having a new battery for your watch fitted,having a repair done,seeking advice or having your engagement ring upgraded as I did last year the service is always second to none .
A big thank you to the whole team !