Garnier Jewellers
118 High St, Hoddesdon EN11 8HD, United Kingdom
4.4
13 reviews
8 comments
QX6Q+FF Hoddesdon, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–16
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–16
Friday: 9–17
Saturday: 9–17
Sunday: Close
Most disgusting treatment I’ve ever received.
Never have I been treated like this, considering I came in enquiring over high ticket items, I have brought many items over years, and have always spoken highly of them.
But, I’m sorry. Today, I left in tears.
For the awful lady, who came out of no where and started talking horribly, not listening to me, trying to reason with me, and just being down right disrespectful to a customer. I hope you are proud, of your display and handling.
For the older man, who came out and referred to me as ‘she’ to my face, and I quote; ‘she must have got it wrong in her head’ to my face. I am a customer, I deserve respect and I am aloud to question prices and the work done on a family heirloom.
If you don’t like customers who question items, I suggest you employee people who have customer service experience and can be polite and well mannered. Unlike the pair of you, who we’re disrespectful, rude, and should be a ashamed.
You have lost a family worth of clients, and I will not recommend this place to anyone. Unless they want to walk out in tears, be referred to as ‘she’ and be
spoken to like dirt.