Ian Quartermaine Jewellers & Goldsmiths

Don't understand why the other reviews are so low, unless people just wanted a cheap fix. I had a custom engagement ring made through Ian Quartermaine, who were friendly, helpful and professional from start to finish. Ring is fantastic quality, made exactly to my specifications and no shortcuts were taking in ensuring it was the perfect ring for my (now) fiancee!

The team were flexible in terms of payment, and were always happy to discuss adjustments or tweaks to the design over the months.

Would be happy to discuss wedding bands with the team nearer the time :)

I approached Ian Quartermaine Jewellers for a pair of bespoke emerald earrings, I was after a matching pair or deep green emeralds set in bezel gold studs. Nick dealt with me and was great, because I was unable to attend the shop he sent me pictures of stones and put together quotes for different quality stones and gold. The process was very quick it took about a week.

I am extremely happy with how the earrings came out they are to a very high standard. Though my fiancé found the shaft of the earrings slightly too short, I contacted Nick and he had this extended quickly and at not extra extra cost. The whole experience was extremely good with friendly customer service.

I took my husbands TAG watch to another jeweller who said it wld cost £600 to try and fix. When I visited Ian to have 2 rings resized I mentioned this and he assured me it could be fixed for a third of the price I was quoted. It was also rushed through as my husband is terminally ill. Ian and his staff were extremely helpful and very nice to deal with, nothing was to much bother and the customer service and phone calls keeping me informed were excellent. I will definitely be returning. Thank you!

We have worked with Ruth and her team for many years now, creating what have become much loved pieces of jewellery, as well as bringing life back to loved and forever engagement ring. Thoughtful in their design ideas, caring of precious pieces and fantastic results. Thanks once again

Recently had my wife’s necklace repaired here. They did an excellent job, repaired the same day and very reasonably priced. Highly recommended!

Excellent service! I had an engagement ring repaired, fitted and cleaned up and they did a fantastic job in under a week, it looks amazing! Massive thanks :)

I took my engagement ring in to be resized and these guys were so helpful. After the first resizing, I still didn't feel 100% comfortable and they were so accommodating when I went back. My ring was sorted in 24 hours and now it's perfect. Thank you so much!

I have always received the best customer service at Ian Quartermaine Jewellers. They have two excellent Goldsmiths working in their workshop and I have had many items of beautiful jewellery made by them. First class service and would not hesitate to recommend.