H. Samuel

Didn't buy anything. Was looking for cheap stud-earrings. There was a wonderful Customer Service lady - who showed us all the variety. As this was meant as a gift for someone else. She let us take photos of earings - so I could send it to indented person.

Thank-you to the individual, for a wonderful Customer Service.

Great Golden age lady served us .. nothing was too much trouble
Best customer service experience in a long time

H Samuel how poor this shop is, you can find this shop in the middle of the Whitgift shopping centre in Croydon London..
Went in to change a battery in my watch ⌚️
I was told it would take 4 weeks before I could my watch back, because they have to send it away for it to be done...I step 2 yards
Away to a small jewellery next to H Samuel
It takes the gentleman 5 minutes to change my battery..poor shop poor customer service poor shopping centre,,outside shop very poor,,every corner you will find someone begging Croydon shopping centre is very very poor most of the shops are now closed inside and outside..
Avoid if you can, try the Bromley shopping centre for Christmas..sorry to say but I live in Croydon..but my shopping centre is very poor 😐

Wife's wedding ring needed enlarging. Member of staff was on point with the request. Wife got message it was ready about 10 days later and it's back on her finger.

We bought this gift to our colleagues birthday it was amazing

Went in and spoke to Jackie. Told her what I needed and she suggested the perfect little pendant for the wife... a credit to H Samuel for sure ... 5* For Jackie

There are a reasonable selection of items but the shop is looking tired and could do with a refurbishment. The carpet needs a good clean!

Located inside Whitgift and cannot miss it. Good size with good selection of jewelleries. Staff are helpful and attentive.