Barry Bott Jewellers Ltd
5 Leicester Rd, Blaby, Leicester LE8 4GR, United Kingdom
4.4
74 reviews
8 comments
HRGP+9P Leicester, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Not the best experience.
Tried to get us to buy total opposite too what we wanted. No purchase made because of this.
I went into the shop for advice and didn't really get a lot of advice other than well we can do what ever you want. (I had no idea what I wanted and was expecting the help and expertise of the jewellers) I explained I had a budget in mind which was still substantial. I was happy to pay between £500 and £750. I explained this and after visiting the shop several times the staff shown me a ring off the shelf which I really liked and then quoted me £1200! Even though they knew my budget. These rings were my late mum, dad's and grandmas. I explained how shocked I was at the price so eventually I got a basic sketch of something that could be done for £500. This was not just about the money it was a big decision for me to have this done. At no point did I get to meet the lady that would be doing this and was made to feel that because I had a budget they were not really interested. I took my business elsewhere and the customer service was second to none they took time to sit down with me and go through options and after several visits I came out with 4 beautiful stacking rings. Totally different to the poor service I received from Barry Botts.