Ernest Jones

Bought a lovely watch,got very good service

Love this store. I have used it for years. I bought my wife's engagement ring here, both our wedding rings, jewellery for my wife from time to time. So when our first born daughter arrived this year my wife finally let me treat myself to a luxury watch to commemorate her birth. There was no doubt in my mind where I would go for this, and the very knowledgeable Kate helped me to choose the right watch for me. I ended up buying a Breitling Night Mission Avenger and added a black Breitling rubber strap to finish it off. Have always had great experiences at this store, everyone here has always been so helpful, from figuring out ring sizes on the quiet to aiding me in choosing the right watch for me. Would and will recommend this store to anyone 100%.

Popped into the store yesterday as I was struggling to get the date on my watch set. I made it clear from the start I wasn't buying anything and Kate who helped me could not have been better. She not only sorted my watch but went through all of its functions and was in no rush at all. First class service and I shall return, to spend next time!

G/F went to buy a watch. Guy couldn't have been more helpful

First class service at this wonderful store again big thanks to Beth and all the team

I love looking in the window of Ernest Jones. I don't buy jewellery anymore I'm 70 almost so I stick with what I got

Very happy with the service I received when I went in to purchase an OMEGA. The price agreed was very competitive. I made the mistake of going in on a weekend so took a while to be seen, but if you go on a weekday and not at lunch time I'm sure you'll be seen straight away.

I went in to Ernest Jones today to look for a watch. I was immediatly welcomed by a dashing young man who introduced himself as Charlie. I was looking for a nice watch for my 30th birthday. Not only did he supply me with good and revelent information but he also tried to upsale me..... and it worked. I went in to the shop looking for a simple quartz watch and left with a masterpiece automatic watch. He also gave me his personal number just incase I had any troubles with the automatic watch. I will 100% be going back to the shop just for the man himself of Charlie. The best customer service I have ever experienced in an AD shop.