Dream Doors
5 Star St, Ware SG12 7AA, United Kingdom
3.9
19 reviews
8 comments
RX6C+2R Ware, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
The whole project has gone without a hitch and we love our new doors. It has brightened up the whole kitchen and looks so new and fresh. Thank you all (but especially Sarah) for looking after us so well. I wouldn't hesitate to recommend you.
No quote arrived and I then emailed chasing on the 24th Nov. to which I then receive an apology email on the 28th Nov and he promised to send a quote by 12th Dec. He never bothered to contact me again. Very poor regard for a prospective customer. They wasted a month with finally no quote ever arriving and no explanation.
Come the final day of install they had to stop due to heating pipes being in the way. I was asked to sign the final part of the agreement regarding monies and was told not to worry as they would sort this out. So far nothing has happened even though I have chased on this on numerous occasions. I have been waiting 4 months plus.
My best advise to anyone using this firm is not to sign off the final paperwork until you are 100% happy as their word is not to be trusted. I subsequently had to employ an electrician and a plumber to finish off the job that Dream Doors had walked away from.
Our units were very tired and dated but the new doors gave a fresh and modern look!
Follow up service has been excellent and I thoroughly recommend Dream Doors Ware