Paula Rosa Manhattan

My dream kitchen. Beautiful finish, soft closing doors & drawers, and a perfect matching worktop We also ordered 3 additional cupboards with Tracy from Paula Rose so easy to fulfil as Tracy already knew the plot we had purchased, couldn't have asked for a better service. Very, very happy with my kitchen and the lighting sets it all off nicely at night time! You won't regret a thing with Paula Rose and I would thoroughly recommend.

After moving into our new build home two years ago we decided to add a second oven to our Paula Rosa Manhattan kitchen. I can say that we have been very impressed by the level of service that we received from the initial enquiry, through to the new cabinet being delivered. The customer service department was very helpful with identifying our existing kitchen cabinets and then was able to supply us with all the new parts that we required to integrate the new oven into our existing kitchen. We were kept very well informed about delivery dates and everything turn up when they said it would.

I can't fault the service or quality of the product that we received and would definitely recommend this company to family or friends.

Paula Rosa supplied my new kitchen cabinets in July 2020, 2 1/2 years on I am really pleased with them, they look like new and clean up so easily with a quick wipe.

I needed a new kitchen cabinet door as I was getting a dishwasher fitted, the team at PRM were able to source the door needed from the photos I sent through, I've since had that delivered and fitted with no issues, I'm very happy not to have to wash the dishes by hand now!

Installation of lovely kitchen, so many cupboards, lots of space, soft close drawers and cupboards, very smooth. Looks fabulous. Would definitely recommend. Great service.

Unfortunately we didn't get a choice of kitchen in our home as it was supplied via Taylor Wimpey when we bought our home new 4 years ago
Within the first 2 years we had approx 4 door units replaced under the TW warranty due to them de-laminating.
Since then we have had a number of others have the same issues, shown in pictures below. Taylor Wimpey directed us to Paula Rosa as we were no longer covered by TW, where we were told by Paula Rosa that their warranty was also only 2 years. 2 years?! For a product that should last years! In my experience, products that offer good quality have long warranty periods as the manufacturer believes in the product. I can see why they only offer 2 years!
Even if it is outside the warranty, it's obviously a manufacturer issue which should be dealt with, a number of other people in our development have had similar issues, with varying levels of service.
My advice, avoid at all costs! Go to a decent quality kitchen company that will last.

Needed to match an existing cabinet.
The team sent me a brochure and helped me to match the unit to perfection.
Every step of the way they helped with complete professionalism. Thank you to the team

We are first time buyers, we ordered extra kitchen cabinets for our new home and they are amazing! We changed our oven into a tall unit, with a built in microwave, a pull out larder, pull out drawer unit, and a pull out bin. They are all soft close, the best quality and they look stunning. From start to finish we had a great experience.
The customer support, sales, and the delivery was great!
Very helpful staff and we love our kitchen, thank you so much!