Ackroyd Legal

Truly awful solicitors. Rude, terrible customer service (Dianne especially), and all around incompetent at their job. As a first time buyer not once did I feel supported and they were incredibly slow to update me with the process. Consequently Eberts lost me the sale due to the vendor becoming frustrated with the length of sale. Eberts were however very quick to send me their invoice after the sale fell through... Please do NOT use them and go through what I've experienced. Plenty of other good law firms in Southampton.

We were recommended David Ebert by our estate agents and we couldn’t have been happier with the service we received from Diane Palfrey.

Nothing was too much trouble and Diane kept us updated along the way with regular touch points. It wasn’t the easiest of cases but it felt like Diane was always just at the end of the phone ready to answer any questions we had.

Will happily recommend to anyone

We recently used David Ebert Solicitors to purchase our first property and found them very helpful, friendly and professional. As first time buyers, we were unsure about a few things but our questions were always answered quickly and we were supported and updated throughout the whole process.

Ken and Aga really helped us during what could have been a very stressful time so we are very grateful for everything they did for us!

We would highly recommend David Ebert Solicitors.

I would give negative stars if i could. Completely unprofessional company with cowboy solicitors (Syed Hoque is the solicitor assigned to me and below description is what his behavior is and am certain its the same for people above him and David Ebert in general).

Sent all required documents etc for sale of house, no response for weeks. Called them multiple times to get a status update and everytime was promised i would get a call back from the solicitor but never got any calls. No response to emails. 6 weeks later i got hold of Syed and he said they have been very busy and my documents are still in the post room and not even reviewed! On confronting him, he becomes aggressive and tells me i can have my document back as there are 80 other clients he is dealing with and all have same issues. so basically tough luck and the company saying they cant do anything and are not bothered what impact the customer has! Now the buyer side is getting frustrated as well understandably and i am at risk of the sale falling through.

If there were delays, one would expect atleast being informed of it but nothing from these bunch of idiot jokers. Do yourself a favour go somewhere else where they care about customers and providing good service. These guys are a clowns! And if you ever get caught up with them, make sure Syed Hoque is never assigned to your case.

Avoid. My experience of this firm has been very bad. They are extremely slow to carry out work, and in my case they moved the file to another firm they had acquired, leaving it untouched for months and months. An uncomplicated probate case that is still not completed two years later.
If you want to save yourself a huge amount of stress and a terribly poor service do not engage the services of Ackroyd Legal Limited or any firm they acquire.

Absolutely recommended. I had a pleasure to contact Agnieszka Clasby who was helpful and responsive. If you are in the process of buying a property you should consider contacting Agnieszka!

We have used the services of Ken & Agnieszka for the second time now when buying and selling properties and they did not disappoint this second time either. In fact, they exceeded themselves and managed to arrange for us to exchange within 10 weeks from opening our files. Throughout the process they were very professional and helpful as always, and were fully aware of what is happening everywhere in the chain, we could not be happier with the service we have received. Thank you so much Aga & Ken, we are grateful and more than happy to recommend you to anyone! Zsanett & Zsolt

We used David Ebert Solicitors for the second time to sell and purchase. Ken and Aga were excellent and efficient. They were on the ball during a time when all other conveyancers were slow, blaming the Stamp Duty holiday flurry for delays when clearly this wasn’t the case.
Although we don’t plan to move again, we would use them again and highly recommend them to anyone else.