Crosse & Crosse Solicitors
14 Southernhay W, Exeter EX1 1PL, United Kingdom
3.9
34 reviews
8 comments
PFCF+X3 Exeter, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Do your homework when choosing a firm. **Top tip**, Google SRA and the firm you are considering, for example 'SRA crosse and crosse' and decide if one bad apple spoils the bunch. It definitely has/does from my experience.
I needed a solicitor to deal with an agreement with my employer but had been given a 10 day period to respond. I phoned and explained what was needed and was told that one of the partners deals specifically with those cases. I seemed confident that they would be in touch(they had my email address and phone number). I ended up using a service based online as I waited too long for them to respond. I understand that it's not always possible to get an appointment, but a simple email or phone call to explain they were too busy would have been a courtesy.
The irony being was that my employers were paying the legal fees and had left it uncapped.
From the moment they took my claim on, I was kept informed. They were always there for me, even if I needed on going extra help while the claim was on going.
Even afterwards when the claim was finalised. Cross & Cross were there for me.
Tim was assigned my lease extension and dealt with this for me with the assistance of his colleague Johnathon. Both were professional, friendly, communicative and extremely knowledgeable in their field. As it turned out my freeholders made a booboo so Tim's job was relatively easy in this circumstance & I was rejoicing!
However, I was also looking to sell my flat & purchase at the same time & Paula was assigned to me.
Paula is absolutely fantastic & well worth every penny spent.
The sale was difficult due to obnoxious buyers and an incompetent solicitor.
Paula used her experience & knowledge every step of the way & consistently challenged my buyers solicitor when confronted with ridiculous requests. Paula consistently stepped up & dealt with any issues quickly & professionally. She was very communicative & responsive towards me.
I cannot recommend Crosse & Crosse enough.
At the time of selling I was based in London and Crosse & Crosse far surpassed most of the London firms I had considered representing me.
I will be keeping Crosse and Crosse as my solicitors for the future.