Mansouri & Son
193 Merton Rd, London SW18 5EF, United Kingdom
4.5
77 reviews
8 comments
FR22+27 London, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Now into my review: I had a very bad experience with these people. It was in a particularly difficult stage of my life and these solicitor firm added more to my problems, headaches and complications by being so greedy, incredibly unprofessional and having such a low and poor working standards. Only the introduction consultation went well. They tried to impress me with very high standards, promises and full focus and achievements and professionalism. After getting the money they completely changed. They did not fulfil any of their promises and did not follow any of the procedures and plans they had promised and just wasted time with irrelevant circular steps and suggestions to get more and more money. They ignored the case for long periods and worse did not answer emails or phone calls or messages. I am surprised such a firm can work in UK where one naturally expects quality and standards are of an acceptable level. This firm has absolutely below standard customer service. They make up bills out of nothing for huge costs with highly false, inappropriate and fake items. These people are not trustworthy and have no quality, integrity or working standards. Avoid them all together and take your job to a decent solicitor firm. Mansouri and sons only rub you off your money and after six months you are still at the same place you started. I have complained to the legal ombudsman and SRA and suggest anyone who has been deceived by these people to do the same too.
**Response the reply. I was 10 mins late and called to check I could still come if I was late because I had two children with me in the rain. It was then confirmed i could still come. Regarding the printing comment, the gentleman stood in front of a printer while he said no. .. I was pushed out of the door with two kids, so that's a little unfair to put it mildly. Why would I ask for another appointment after such poor treatment?