Sandy's Piano Bar
4 King Edward St, Oxford OX1 4HS, United Kingdom
4.6
700 reviews
8 comments
QP2W+Q4 Oxford, United Kingdom
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Monday: Close
Tuesday: 18–1
Wedneasday: 18–2
Thursday: 18–2
Friday: 16–3
Saturday: 16–3
Sunday: 18–1
Tuesday: 18–1
Wedneasday: 18–2
Thursday: 18–2
Friday: 16–3
Saturday: 16–3
Sunday: 18–1
Pianists are all fabulous, with a great repertoire of feel good tunes. Requests are always well received and played where possible.
Staff are all amazing (and and even remember our drinks from previous visits). Cocktails are great, tables are regularly cleared and cleaned throughout the evening, all of the staff are always approachable, efficient, friendly and courteous and reserved seating is always available when you arrive.
All of the above makes Sandy's a safe, fun, friendly place to be.
A great night out in Oxford usually involves a visit to Sandy's...;0)
On the very rare occasion my partner and I manage to have an evening to enjoy together leaving our two children with family, we arrived at Sandy’s at approximately 10.15pm, after a meal out.
Upon our arrival, we noticed a small queue of approximately 8 people to the right and were unsure if it was the queue to get into the bar. We stood to the left of the queue for around 10 seconds before the doorman approached us and muttered almost inaudibly ‘you’re not coming in’, he then walked back towards the door. My partner and I looked at each other in a confused manner, I had barely understood what he had said, we asked the doorman to repeat what he had said to us. To my complete disbelief the doorman repeated ‘you’re not coming in’, unsurprisingly we asked why? At which point the doorman said, ‘because she’s too intoxicated’.
Obviously referring to myself, my partner and I were speechless and let out a shocked laugh, we proceeded to state that we had been for a meal and had only consumed 2 drinks that evening, how on earth can a doorman who hadn’t even made any sort of eye contact or communication with us during the 10 seconds we were outside make this judgment?
I then asked to speak with the Manager who happened to be outside the door at the time, I explained the situation and he simply said ‘the doorman has a right to refuse entry’ – we questioned several times the reasoning, with no real answers.
My partner was understandably angry with the situation, given that the doorman had only looked at him when we arrived and yet somehow judged my alcohol intake. It appears that this was fabricated, and the real reason was that they didn’t like the look of my partner. I then suggested to my partner that we left as we weren’t getting anywhere with the back and forth, we had already been humiliated enough.
Never in my life have I felt so embarrassed, saddened or ashamed. Thanks to the appalling treatment we received at Sandy’s, I was so upset we went home immediately, cutting short an evening we had very much looked forward to. I have visited Sandy’s several times and I am in disbelief of treatment we received. I/we will not be returning, and I will do my utmost to share our experience with as many families, friends and residents of Oxford as possible.
After searching through various social media platforms, I can see that this is not the first occasion that entry has been refused for no apparent reason and several comments have been made about the rude doorman and Manager. I strongly suggest to the owner of the establishment that they reconsider their staffing, customer service and review CCTV from last nights events. I would class this mistreatment as racially driven, it was clear that during those 10 seconds an opinion was formed, and entry was refused, I would question why you made an assumption and stereotyped my partner?