J.H. Blakey & Sons Security Ltd

They obviously know their trade and Specialist - bricks & motar - Places like this are getting more scarce.
However, you will pay top price for the privilege of buying here, which I did. So, why do you keep your customers waiting so long before you serve them.
Twenty minutes before one of your staff even acknowledged my presence is not good. This has happened on two out of three visits. Forty minutes at say a £30/hr labour, lost because of your poor organisational skills, isn't too good...
I suggest taking your staff to Burnley 'Screwfix' on a training visit. They get it right and have the same stuff, in stock, job done as they say.
Seems silly that big businesses beat you hands-down on customer service. I'll revisit this review when I collect my next order. Thanks.

J.H. Blakey & Sons Security Ltd the best locksmiths in Lancashire, i came across them after being let down by another locksmith company. However this company has been great and was more than happy to help on such short notice!

Customer service 5*
Level of work 5*
Price 5*

Great safe place to shop! Lots of friendly help and sorted this numpty out wonderfully 🤔😁

Excellent quality and excellent service, will use them time and time again. Conciencious and careful to social distance and always wearing face masks.

Had a alarm fitted this week if anybody else is looking for one to be fitted have a look at blakey & sons the guy who fitted it was very polite did a great job and a credit to his company

Friendly and helpful.will go the extra mile for you.

Very professional company. Good doing business with you.
Thank you so much. You were very helpful.

Staff lying/ making excuses absolutely rubbish communication AVOID at all costs.