A & Y Locksmiths
4 Furzehill Rd, Borehamwood WD6 1DX, United Kingdom
4.8
38 reviews
8 comments
MP3F+XH Borehamwood, United Kingdom
Location reporting
Claim this location
Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 9–17
I can highly recommend A&Y.
But the shop is also a little gem ... of all kinds of random things... if you "need" something home based odds are they have it and all fair prices.
They did not fit the kit correctly so the bar plates sits proud of the door edge now and not in the recess so the door does not close properly. I could put up with that but the lies were disgusting, blaming the door being painted for why you have to slam and push it really hard to even be able to lock.
Then they install a unit with a hold open which the old one did not, did they tell us ? No they rushed off leaving us with a door we could not lock for months as they left the hold open engaged as my wife took the contact details abroad while leaving that day having to deal with a family emergency abroad.
Gave them the opportunity to fix it when my wife returned only to face lies like the footplate for being loose and the door had been painted when in fact they left the hold open in place when they rushed off without telling us. Total cowboys ... we had a door that worked fine and was able to close properly before they turned up, all be it the multipoint bar had broken, they lefty us with a terrible door that will not close without a hard slam and push and sounds like a cheap patio door when engaging. Steer clear of thee cowboys cowboys.
I am now going to have to pay a professional to put good their sloppy work. I'll upload photos and videos to show how bad their workmanship was and let you know when the professional fixes the problem and identifies what they did wrong.
Eddy made a wonderful plaque, beautifully engraved. Very professional & understanding.
Its hard to find this type of family business with a great genuine customer service.
Thank you again for all your help.