Queens Road Medical Centre

Please correct your procedures and system to check if someone is temporary or not, upfront. Despite explaining to you that I was a visitor living locally, & correctly filling in the online registration form, you kept me in the pending registration process, until my prescription became critical (after weeks). I made calls & emails to you to find out at the last minute that you aren't accepting temporaries so it was a complete waste of time counting on you as my GP service.

really terrible GP. Don't sign up. The communication is awful - staff are rude, and people never call at the time they say they will. When they do, it's often not the person you've been told will call and usually not even someone from the same profession. I've been to appointments I've been told I need, then turned up and been told they're not needed. Staff are very unprofessional, for example, giving personal opinions about medication, rather than what's indicated in NICE guidance.

Avoid this Gp !!
They can care less about the patients in here.
They just give you antibiotics for anything you complained about what ever you need them or not !!!!!!!!! Easy for them just give you some antibiotics.
So incompetent and rude..
The worst thing is they don’t care about any of the patients !!
The doctor looked at my daughter mouth literally for 2 seconds and he said she have a infection and white bits are coming out !!
What I couldn’t see it not where , them he prescribed some antibiotics.
After that day
I went 3 times to the Gp to tell them I don’t think my daughter need to have antibiotics ..
They forced me to finish the course of antibiotics and then we find out the all what she had was COVID !!!
But never ever advise me to do any covid test to my dauger they just give ANTIBIOTICS
PLEASE AVOID THIS GP..

A lady called saalima as a receptionist is very rude and unhelpful. She does not understand what urgently means. She’s clearly new and untrained. I urgently request the gp to train their staff properly before putting them on the front line. I called up for a telephone consultation for my dad because his sugar levels were very high. But she just decided to put me on hold whilst i was talking to her, didnt get back to me after that.

Very good surgery. The reception team are amazing and always help us with appointments. Doctors are also helpful and friendly.

Staff are so helpful, friendly and polite. Almost always able to get an appointment (as long as you call at 8am) and appointments mostly run on time. GPs alway very helpful especially Dr Lodhi and Dr Islam.

We got an amazing service from the practice staff, my son was sick, and on two occasions we managed to get an emergency appointment and on a third we were booked for the out of hours service.
When I moved to Walthamstow, I was a bit concerned about registering at the practice due to previous reviews and rating 1.9! I have no idea why does the practice has such low rating. I am so glad we are under Queens Road practice care.
The only reason I didn’t give 5 starts is that we thought the lady at reception who kindly booked the appointment was a little bit patronising! But otherwise we are so pleased with the service.
Thank you Dr Islam.

If i could give a 0 i would This practice has left me a disabled women with out medication and care on many Occasions. I think i have spoken to gp through the nsh 111 Service more than my own gp. I have many health. Dont waste your time Registering here.