Sai Medical Centre

SAI medical centre, it’s difficult to get appointment even if any emergency. They said, call 8am to 9am to get appointment but sometime there phone line is so much busy. Less than one year old kid is difficult to get appointment at same day. They should give priority children, they can’t wait for one or two weeks, SAI medical centre is NOT treating patients for free, they paid to help UK residences but act like a GOD, absolutely useless surgery. NOT RECOMMENDED 👎🏻

Dr Sangtani saved my life. My mental health has been a roller coaster and she goes out of her way to help. To the point where she called me early one morning to make sure I was doing OK. Getting through can be an issue but a few phone calls is the most it's ever taken. And they can arrange emergency appointments same day. Cannot recommend the surgery enough based entirely on Dr Sangtani and the amazing care she's given me. I wouldn't change doctors now for the world.

Honestly just avoid register elsewhere. Receptionists are diabolical and as soon as you question them about why you can't be seen they claim your rude. Especially the newer younger receptionist how she is still in that position is beyond me awful telephone manner or people skills even when you go to check in she takes her time to acknowledge you. Deserves 0 stars.

I actually can’t believe how bad this GP is.
If you actually get an appointment where your able to see or even speak to a doctor you are very lucky.

This is the third time in a row I have booked an appointment with the doctor. Get told they can only do appointments over the phone and not get a call back. Kind of sad to be honest

Not a good surgery at all. Receptionist is not friendly or even courteous. No hello, no please, no thank you. Seems that the receptionist has a chip on their shoulder. Should be able to communicate with a receptionist, and not feel like you are in the way. Think an angry rottweiler would have been more approachable.

My experience of this medical centre is outstanding, the staff and Doctors are very friendly and efficient, especially Zoe who goes out of way to be polite, empathic and helpful. They show professionalism here and I have every trust in them. I rate this the best medical centre in East Tilbury.

Honestly I am devastated what world we have come to. I have now been told after all day waiting that the “Doctor” has phoned me and left me a voicemail to reschedule an appointment for another day. This is 2nd time happening to me. I have checked my phone number with them after last time, it was correct. But they have blamed my network as a fault. Let me tell you this I am sure EE has great network and connection at my own home while I sat waiting for the call. Second of all if none of your patients complained you would not have 2 star rating on google reviews. Never ever you get seen by the doctor itself, only phone appointments. It’s like yes I will see your lungs through your phone. Or if not you advise us to go to A&E I personally do not understand why we need to go to A&E straight away, if we aim to seek medical help from a doctor or if it is something more serious to get an appointment to see specialist. Nobody nor GP service that goes under NHS be pushing their patience to go to Emergency which is already overwhelmed enough if you cannot take upon that many patients. Maybe you should reconsider your staffing and priorities correctly, also data you have got. Do not blame network for your staff errors. Nobody has called me nor anyone has left me a voicemail. Never ever I will go near this disgraceful “Medical” centre. Cannot believe you even are classified under NHS. The lady on the phone is fine I have no problems she is doing her job. But overall systemic wise you need sorting out asap.

Worst go I have ever been with in my life. They have lots my urine and blood countless times, forget to chase things up.There Is only one good doctor in there all the rest are rubbish and misdiagnose and give you the wrong medication.