Philip Kingsley

This is Marion Nixon. I've been going to the Philip kingsley trichological clinic now for about five years and cannot speak highly enough about them. As a woman going through the menopause I was loosing my hair and had male pattern balding. Within 3 months of using the prescribed scalp drops they gave me my hair started to come back and grow again. Excellent products, excellent consultants. My thanks goes especially to Jane Martins for all her excellent advise. She is now a big part of my life. My hair has never looked better and thicker. Thank you so much and I look forward to my next appointment and many more years of using your products and continuing to see these great results in the years ahead.

I visited the Clinic after years of going back and forth with various Doctors, having suffered extensive hair loss.

I was nervous about my appointment as this was a big step for me, to finally take more action!

I found the staff very caring and knowledgeable!

I’m so pleased to finally have a diagnosis and I am so thankful to Susie and the rest of the team at the Clinic.
Roberta B

I had a hair treatment done here in April. It is expensive for applying product, steam , amazing massage and then wash and simple dry. It was £95. I will say my hair looked like silk and of course I bought too many products. Beautiful clinic and great neighborhood. I suggest for a royal rescue of your hair!

The trichologists are excellent, the products are excellent , the treatments are excellent the admin and customer service let them down. I live an hour away and in the past it’s been faster to drive to the clinic than get an answer from reception. They rarely respond to emails, they sit behind a high reception desk so you can only see their heads, and only the new receptionists smile. Not a welcoming or efficient service until you get to the treatment staff.

I have been following PK on social media for a while now and so many positive reviews. I tried for months to arrange an appointment but due to other commitments the dates just weren’t convenient for me.
This time I was adamant to clear my diary and make the commitment.
I had a consultation with a trichologist, which was a wonderful experience. A thorough explanation and examination of my hair. I found susie very approachable, kind and honest.
Little did I know that the best part was to come! I had the most amazing enriching treatment in my hair.
It was so thorough and relaxing and all the products used were thoroughly explained on application and how I need to apply them at home. One of the best hair applications and massages I have ever experienced. No details were spared and no corners cut. The most invaluable part for me was that there was no sense of rushing or time constraint and I really loved that.
I purchased products to use at home but I will most definitely be returning for another treatment soon 😊

The PK experience was brilliant for me. While I’m yet to start the treatment, the care and consideration I received was exceptional. Susie Hammond the trichologist expertly explained the process of hair loss and proposed treatment, and her attention was marked by warmth and kindness as well as by her scientific insights. I cannot thank her enough for a reassuring interaction. I am so happy to be in her care and look forward to good progress from being a client at PK. I can’t wait to begin the treatment and feel I’m in safe hands. Lina was wonderful as was Arti at reception. They were both extremely kind and helpful. Very glad that I found my way here. Nirmala Lakshman

Having been a client of Philip Kingsley for over 10 years, I would like to take this opportunity to share my personal experience.
As a woman in her late forties, I started to notice a change in my hair. It appeared thinner on top and my scalp was slightly more visible than it had been previously. My hair has always been fine so this was of real concern to me. I became so anxious about the situation that I could hardly bear to look in the mirror. I knew that if the hair loss continued, my confidence would be shattered which would have a real impact on my life.
I contacted my GP but she was unable to recommend anybody that might be of help. A number of clinics advertise their services online but it’s difficult to make an informed decision when you have no knowledge of them whatsoever. I decided to make an appointment with Philip Kingsley as I knew them by reputation but had no first-hand experience of them. Little did I know but this would turn out to be one of the best decisions I have ever made.
My first consultation was with Carole. I walked into her office, sat down and promptly burst into tears. Having pushed a conveniently placed box of tissues towards me, Carole explained that it was not uncommon for people to get upset during their first visit. I felt immediately at ease. After much discussion about my concerns, Carole examined my hair and immediately diagnosed the problem. She explained the issue to me at length, drawing diagrams where necessary. Carole was kind, considerate and above all, understanding. I felt as though a huge weight had been lifted from my shoulders. Her final words to me were ‘You no longer need to worry about your hair, I am responsible for it now’. I can’t begin to tell you how good that made me feel. I left her office with a clear understanding of the problem, the recommended treatment and crucially, a realistic view of the improvements that could be made.
Since then, Carole has retired and I now see Glenn. Like Carole, his undoubted expertise is backed up by a real understanding of how emotionally upsetting it can be when experiencing hair loss.
I continue to use the prescribed drops and have been extremely happy with the improvements that I have seen. So much so that I no longer worry about my hair. I don’t need to. The only time I give it any thought is when booking my annual consultation with Glenn. He is an expert in his field, easy to talk to and an empathetic listener. I can’t thank him enough.
I can only speak from personal experience, but I don’t think I am being overly dramatic when I say they have made a big difference to my life. From my first consultation when I had convinced myself that nothing could be done to where I am today. After my first visit I felt that I was in safe hands. I could discuss my concerns and they understood. Really understood.
I would like to take this opportunity to say a heartfelt thank you to Glenn, Carole and the team at Philip Kingsley.

Tracy Hathaway
London Clinic Patient

On my return to Philip Kingsley after a gap of 30 years, I was so pleased to see that Glenn Lyons, Clinical Director was still there to do my consultation. We still recognised each other after all those years - he always had stylish grey hair back then! My itchy and very irritating scalp had returned which Glen was able to tell me was stress related and after two further visits, including treatments, my itchy scalp has vastly improved.
Apart from advancements in technology and their products, little has changed - the staff are delightful as ever and there are still the little private booths in which treatments are carried out in. Sydney who did mine was very knowledgable and enthusiastic in explaining each stage of the treatment and how the products worked and my hair felt wonderful afterwards.
Past experience shows that my scalp will get better but
unfortunately, I am unlikely to return in another 30 years!!!
Many thanks Glenn for your professionalism and charming, caring ways of dealing with your clients - thanks to the team too.