Keele Practice

Been registered to a few doctors now and this one is by far the best I've been to. The doctor really takes his time to deal with my problems and explains things clearly and respectfully. This helps massively considering I get awful nerves before going to the doctors. Would really reccomend this surgery.

I had my first appointment at Keele practice and I already dont want to go back there. The GP I met wasnt helpful at all

absolutely awful. Their appointments system is a mess, the receptionist and nurses are neglectful and always seem to be forgetting, misunderstanding or misplacing your information. They have no regard for people with disabilities, visible or otherwise. Having a leg disability means it's very difficult for me to walk to and from home to attend my appointments, yet they have no problem sending you back over their own appointment error. They need to fix up and there needs to be more specific slots made for doctor calls because wasting an entire hour of a person's day even after sorting out a specific time is not okay. Its unprofessional and unfair.

Left me waiting an hour outside in the cold for an appointment I pre booked & confirmed. Also cancelled my Monday appointment after I had already arrived.

My wife and I have used Keele Medical Practice for a number of years. We have always found the doctors, nurses and reception staff easy to talk to and extremely helpful. I would highly recommend this practice.

Absolutely useless. Ring them as soon as it turns 8am to be 17th in the queue, wait over half an hour to be told that the earliest I can get an appointment for a UTI is 3 days away eventhough it has already started to turn into a kidney infection. When stating this fact I was referred to a clinic that the name brings up no search results on Google and seems to not exist.

I’ve got fairly complex medical needs. The staff here are simply awesome, can’t recommend them enough. A deeply caring professional service. It’s very easy to get an appointment the same day, phone just after 8am.

Doctors there are fantastic! Receptionists are a waste of time! Utterly useless with no compassion!