Langley Green Hospital

Nice nurses but some patients that pose a risk to others are on wards with low risk patients. vaping allowed on wards and people who don't want to be exposed to the health risk just have to put up with it. Outside front entrance are signs no Smoking and smoking is prohibited anywhere on this site. Load of rubbish as smoking is everywhere and the ground is covered with cigarette butts. The stench is profound. Under staffed , maintenance issues everywhere, under funded.

Brilliant staff and care .I'm most grateful for the care and understanding that very one at langley Green mental health hospital has given to my daughter nicola and myself .everyone very helpful. Thank you to you all

My brother who has suffered manic ups amd downs through life and life situations including suicide of his partner has been in Coral ward a week. Massive grouch out his kneck asked for incident report , care plan nothing. Been assaulted twice now
Can't get past phonecall to speak to Nirse in Charge. Disgusted.

Not even worth one star awful place no help for the people who need it. Staff always on their phone and do not care about the vulnerable people they are meant to be caring for. My daughter has been in this hospital a few times and once they made her go back to her room where he had a seizure and they never her took her to A/E till 3 days letter even though she had put her tooth through her lip . The doctor at hospital said if they had brought her after it had happened they could of stitched it up instead of leaving her with a disfigured lip. The place need’s closing down

Opal ward...1% of treatment 99 % hanging about.

Stayed here from 14 October for 35 days 820 hours undergoing 9 hours treatment/ 6 hours Psychiatrist 3 hours Pyschologist...some staff are lovely including my Doctor. But the limited treatment plan is very sparse, as literally one would wait 7 days doing nothing just to see one's Psychiatrist again. Yes crosswords,puzzles mini gym tv are all on hand but where's the one thing that we should be receiving? THERAPY....The Therapy room was never ever used whilst I was there (probably due to all the clutter in it)
The ADS (Acute Day Service) sessions (therapy) which are carried out when one's discharged from residency are more than I got when i was in this Hospital crying out to aleaviate the interminable boredom therein....all very disconcerting. Is this just LGH shortcomings or the state of our NHS who knows ? but when one truly relies upon a qualified and compassionate service in one's troubled mental state wouldn't it be nice to find one...one would hope.

Possibly the worst psychiatric hospital and ward (Coral Ward) I have had the misfortune of being admitted into. It's shockingly and worryingly low ratings (for those unlucky enough to be sent there) come as no surprise to me. Most of the front line staff are good, but not one single patient I spoke to who were admitted during my stay, when talking particularly of Dr Spavin (consultant psychiatrist) had a good word to say about her.
Not one.

And there are two nurses that would be better suited to working in prisons rather than mental health where empathy is usually helpful... Agnes, who has no empathy and does as little as possible and has an attitude on her on top of that, and Kwame who goodness only knows how he made it to being a nurse in charge, again no empathy, bad attitude and the ward is usually in chaos when he is 'in charge', and I haven't seen him do an ounce of work for the entire duration of my admission or found one patient who likes either of them.

The rest of the nursing and front line staff are awesome and just carry these incompetent ones along, I feel for the ones that are good at their jobs, i hope they find a better ward to work on, or company to work for like the Priory.

I would love to see the readmittance and suicide ststitisitcs from patients who have been in this ward.
Dr Spavin is also utterly incompetent and unempathetic. On telling my situation to a great friend of mine and highly regarded psychiatrist (a previous head of many teams for the Priory), he was gobsmacked at some of the facts I told him about the poor and often reckless judgements and decisions she makes, not just her ill judged and frankly negligent decisions regarding my illness, also every single patient I have spoken to during my admittance thought she was and still is a terrible psychiatrist.

Most also complained she doesn't listen, I would go further than that on consulting other more highly qualified consultant psychiatrists, that she is a liability to people's lives and quality of life.
I hope and pray those needing proper professional care and help to get well, are not admitted to this hospital. I have seen most people get worse in here, and it made me worse too.

The only good thing I have to say about it is that most of the front line and other staff are amazing, however they can only do so much under the lead of an incompetent consultant psychiatrist who makes the final decisions.

This is why the mental health system is in freefall, costing lives ultimately... because of places like this. James

Nice place to work..the management are wonderful to. Both users and member staff

I was in the coral ward for 13 days. they did not feed me properly or tell me how to get food for 24 hours, after which I had a psychiatric exam. being underfed and tired from the loud cell they put me in, I walked out of the exam as it was so clear that the staff in there were not on my side.

the nursing staff there are completely unprofessional aside from only a few. One got into an argument with me, telling me I should have to respond to "good morning" else it is "rude". Later, they interrupted my conversation with another staff member, stopping the conversation until I said "good morning" back.

the communication was appalling. the process was not explained to me nor my mother. my mother was not told anything of use even after I gave my consent for her to be contacted. I was also not told anything of use either, so it was that they were incompetent at communication instead any legal issues.

after I had my first (bad) psychiatric examination, the only person who did them was not actually working for the next 3 days, meaning the first time that I would even have to talk to someone about getting out was 5 days after being forced into here (without my consultation or consent, I should add). the doctor only talked about the fact I was angry at being held here and about changing my prescription. I had no one to talk to about the fact I was being held here.

a week after coming here, I was finally given some legal representation and there would have been some kind of hearing on the 14th day. Despite my massive anxiety about having to do this, I actually wanted it to happen as it would be a good time to point out to at least SOMEONE how I've been mistreated and how it's completely unethical to have put me here and completely unethical to keep me here.

On the 13th day (one day before I would have had the hearing) the doctor had a meeting with me saying that they were planning on letting me go. In the final few days, they had been rushing to try and get a bunch of stuff done that should have been done way earlier in preparation for my release, such as the "plan on what to do when you feel stressed" and plans on getting a job (voluntary or paid).
They were clearly rushing through everything because they
a: hadn't actually done anything up to this point, other than act as a prison
b: knew that there was a very low chance that I would be held there, as they had basically no grounds to keep me there

Langley Green Hospital is unethical, unprofessional, and is the sole reason I will NEVER go seek help for mental health issues again. I will not call 999 for fear I will be put here. I will not go to a doctor, for fear I will be put here. I will not talk to a mental health specialist, for fear of being put here.

IF YOU CAN AVOID GOING HERE, BY EITHER LEGAL REPRESENTATION DISALLOWING THEM TO KEEP YOU HERE OR BY GOING SOMEWHERE ELSE, I STRONGLY ADVISE YOU DO SO.

I would like to point out that I'm doing fine now. no thanks to this place.