Moving and Maintenance Solutions
Sandringham Court, 65 Hewens Rd, Hayes, Uxbridge UB10 0TH, United Kingdom
4.8
16 reviews
8 comments
GHH5+WF Uxbridge, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 10–16
Sunday: 10–14
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 10–16
Sunday: 10–14
Steve and his crew lost a van on collection day and ended up storing half of my possessions and delivering them several days later than contracted.
They also lost several of my items, broke a number of expensive things in storage or transit, and some were never returned.
Steve demanded full payment when he had not delivered all my property (in fact I was under no obligation to pay him anything until completion of the job) and expected me to work on trust that he would return the rest of my goods "when he was next doing a job down this way".
Finally, Steve got into dispute with the company I had originally sourced and contracted to do the removal, held my possessions as ransom and leverage (his words) for a month until he was paid for other jobs, and then finally when (some of) my items were returned, they were broken, affected by damp (expensive furniture) or dead (plants). I was unable to work during this period as he had committed to sending my computer accessories by post but never did.
Overall I estimate the cost of damages to be close to £3,000 - more than the value of the job. And the emotional turmoil was far more costly.