Wood Wind & Reed
106 Russell St, Cambridge CB2 1HU, United Kingdom
4.8
97 reviews
8 comments
54WH+JP Cambridge, United Kingdom
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Monday: 9–17
Tuesday: 9–19
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–19
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
My daughter needed a new clarinet to upgrade her from the beginners one that she had on loan from the school. We were recommended to contact Wood Wind & Reed - they are specialists in this area. We made an appointment for a clarinet try out session, having narrowed down to two makes/ models.
The service was absolutely impeccable - the staff were very friendly, approachable and very knowledgeable. We were set up in a room and four clarinets were set out to try - our two preferred ones and another two at similar price point. We were given great advice - there was no pressure to buy and no sense of rush - a perfect atmosphere to decide and buy. In the internet world of online shopping places like this are a national treasure! One happy father and daughter!
PS - The following day a cork pad needed to be reattached - caused by mishandling on our part. I took it in they sorted it out then and there - fantastic service in every way.