Macari's

Over last few years I have purchased a guitar and various pedals at the shop. Generally I am happy with the range and prices however, customer service can vary. Sometimes I have gotten a good service and other times it's been disappointing. Generally I recommend the shop, but I think they need to work on delivering a consistently good customer service that justifies those extra few pounds that customers pay in store vs buying online.

A very wide range of guitars, amplifiers and accessories. Staff are welcoming and only too happy to let customers browse at their leisure. Prices range from budget to the seriously expensive so will cater for all, and for all tastes too due to their "normal" range right through to foldable guitars and The Beast which has to be seen to be believed. Located centrally within walking distance of the London Underground they are perfectly situated. Overall I would recommend, even just for a quick visit - who knows you might be tempted!

What a service. Came into their shop at the morning and immediately I was lucky to listen to a beautiful history of the place and Tone Benders. They are extremely passionate about their job and all the Fuzz`s. Fantastic time. One of two main guitar stores to visit in London if it comes to customer care.
Plus...just give ourself a favour and listen to any of their Fuzz`s. Spot on!.

I bought a guitar here almost 10 years ago. I walked into the shop today and the friendly, helpful and professional staff did not leave a second to go by in making eye contact and greeting friendly. I was given great advice (All I sought on this occasion) and left the shop happy. Thank you very much for another great experience. Gibson Songwriter Delux Custom made Greetings ;)

My first visit today to get a new guitar string. Very friendly and helpful service despite my very small purchase! Great to have a shop this good in Haywards Heath.

I have been buying from Ant for over a decade. He’s even bought some of my vintage Sola pedals. This store has the very best customer service. I live in the USA, so it is often hard to make payment work properly over the Internet, across the pond. Many times Ant has sent me an invoice, personally. Thanks for many years of great pedals. Macaris is the best!!

This shop has such great customer service ! 5 star service ! Anthony was really reactive in responding to my email and he gave me great advice for a Christmas present. The shipping was easy and fast.Thanks a lot and rock on 🤘

This place invented fuzz! Don’t shop with any imitators buy from the original!