Nails & Beauty for You
152 Dereham Rd, Norwich NR2 3AB, United Kingdom
4.2
60 reviews
8 comments
J7MG+GC Norwich, UK
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Monday: 10–19
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 9–18
Sunday: Close
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 9–18
Sunday: Close
I have been twice to this salon and both times been told off like a child. This time I arrived early to my appointment as they had told my mum who also was going that day "do not be late this time" when she made her appointment - despite the fact she has not been here before. I was not seen until 40 minutes after my appointment slot, I had taken time off work to arrive early and in time for my appointment. My mum the same day was also waiting 1 hour for her appointment. When I made a comment about them running late I was shouted at by a member of staff in front of other customers, I was told that regular customers understand that this is the way the salon is run and to expect it not to run on time??? I am not sure that is how appointment times work.. even so a simple apology for late running would have sufficed. When waiting you are not offered a drink or even spoken to.
Having my nails done is a luxury I do for myself, yet I dread going to get them done due to rudeness and treatment by staff. It is not relaxing or fun, it feels more like a chore when going here.
It is a real shame as the man who did my nails both times did them very well. I can't fault the nails they do, just awful service
Overall dedicated to the client and the shop is taking all the safety measures necessary following guidelines, Use of masks, regular cleaning and social distance.