Luv Nails

Friendly and polite staff who care about service they provide. Second time getting my nails done and so far no complaints whatsoever. Nails last as well! Highly recommend!!

Absolutely the worst nail experience I’ve ever experienced. From the get go it was no smiles or warm welcome. Mind you I’ve been to a few nail salons in London and went to a nail salon consistently in Seoul for more than three years so I know what good service looks like. I had to constantly prompt the technician about the length, shape and even she wouldn’t ask me what I ever wanted once during the whole ordeal. Now I showed a picture at the beginning of the appointment and she said sure it was possible. When it was time to apply the gel colour and nail design I knew she was rushing because the attention to detail was non existent. The application of the specific effect was patchy and uneven. After mentioning to her I was not satisfied and if she could make the coverage more even she would roll her eyes and try to explain to me that it is how her salon does it. I’ve done this particular nail art before and wow was I surprised at the sheer audacity of her reasoning. When I proceeded to tell her calmly my dissatisfaction she tries to rope in her colleague and other customers to defend her. Absolutely outrageous behaviour. It was easy to see she had no sense of customer service or decency. She refused to put a second layer of the gel polish which would have ensured an even coverage. I left to go to my regular nail salon in muswell hill for an emergency appointment and they made my miserable afternoon into a lovely one with lovely service and made my nails look amazing.

The reason I chose to go to Luv nails and not my regular one in Muswell hill is because of location as it’s closer to my house but now I know to stay very clear from a business such as this one.

Extremely disappointing first experience. I will never go there again nor do I recommend this place to anyone else. Although I had an appointment, they made me wait for 30mins longer and took somebody else. I had to wait for another person to finish before I could do mine. Massive problem of over-booking!!! The daughter was utterly arrogant and rude! Not a welcoming place at all. After I walked off, I could see the staffs giggling! How unprofessional !!!

Found this place by chance as it was a Saturday and every nail salon in the area was fully booked. I had a regular manicure/pedicure and and really happy with both, can’t stop admiring my nails - clean work, finished nicely. All the staff were really friendly and the place had spa like vibes. Even my 6yr old daughter kept commenting on how relaxing it was in there. Cash only. Would definitely recommend and would go back.

Absolutely loved Tina, she did an amazing job to my nails. Very professional, friendly and very quick. I would recommend her to all the ladies out there that one quality in a very quick manner. Thank you Tina

I’ve been twice now, once for a gel manicure and once for a gel pedicure and had a wonderful experience both times. The staff were very friendly, very thorough and super professional. It is great value for money and there is one of the best selections of different colours to choose from. I’ve been to many different nail bars in London and this is by far one of the best

What a fabulous services I arrived early and was fitted in straight away. The salon is very pretty and clean.
The staff are really friendly and make you feel comfortable.
First nail salon I have been to that I have felt so relaxed.
I would 100% recommend this salon to family and friends thank you so much ladies.❤ xx

My first impression of Luv NAILS was great! I would definitely go there again as well as recommend this nail care business to others! They were lovely and professional and I got exactly what I asked for! Thank you guys again! A happy new year to you all!