Optical Express Laser Eye Surgery, Cataract Surgery, & Opticians: Norwich

I would highly recommend Optical Express for an eye exam. After having a negative experience at a different opticians I came to Optical Express as it was recommended by a family member, I was not disappointed! All the staff were so friendly and helpful. The optician was so thorough making sure everything was OK with my eyes after the complications with the previous optician. They definitely deserve the 5 stars! Thank you for being so lovely! 😊

I cannot fault Optical Express, Norwich! I went for a consultation in February to see if i was eligible for eye surgery and was given all the information I needed to make my decision. I left the appointment with a date for lens replacement surgery 6 weeks later. I had this in Chelmsford and my follow up appointment in Norwich. All the staff were fantastic and I was seen straight away. I will be having all of my eye check-ups with Optical Express Norwich in the future.
Thank you so much!

Excelent service! I visited the Optical Express in Norwich since I needed to buy new glasses. They allowed me to browse and try as many glasses as I wanted until I found the perfect fit without any rush or pressure to buy.
Very friendly staff and super helpful. Amy is very knowledgeable and her guidance helped to go through all the details. Highly recommended.

Best decision of my life!
Visited Caroline in the Norwich Store, seen by orthoptist Hamish. Fabulous information and answered my many questions. Taking time and treating with respect and kindness. 2 weeks later had my Lens replacement surgery in Chelmsford with Professor Jan. Amazing care from Andress. All staff professional, kind and put me at ease.
Next day my vision is incredible. Great follow up care.
Only regret is that I have not done it sooner.
Partner now booking in.
No one prepares you for how your eyesight will be. Mine is better than 20/20, no longer having a stigmatism.
Feel Bionic. 👍 Can’t thank Optical express enough. All staff mentioned great Ambassadors to your great company. Changing lives ❤️
Plus as a NHS blue card holder received 10 per cent off. X

Always really incredible service at the Norwich branch. I've been for eye exams, laser eye surgery consultation and also to choose frames for a new prescription for my glasses. All the staff are lovely and helpful and really take their time with their customers.

I had an amazing experience at Optical express Norwich and would highly recommend it to anyone looking to have laser eye surgery. I would like to say a massive thank you to the team there especially Caroline, Hamesh and Mark.

Thorough and reassured throughout the consultation. Even though I chose not to go ahead with my original intentions, I was given a lot of attention and information about my eye care and bought some new glasses.

Excellent in every way.
Special thanks to Courtney who received me and carried out the initial questionnaire. A wonderful member of the team who showed true professionalism. Truly one of the best.
My appointment was with Hamish who is a very experienced and most trusted senior member of staff. Again you couldn't get a more dedicated and professional Optician. Truly well above the average Opticians and only for the very discerning. Well done in every way.