The Optic Shop
6 Riverside Walk, Port Talbot SA13 1PH, United Kingdom
4.6
11 reviews
8 comments
H6W8+CQ Port Talbot, United Kingdom
Location reporting
Claim this location
Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–13
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–13
Sunday: Close
On entering the shop, which is tucked around the corner of Tesco, opposite the post office, there was a really nice warm welcoming atmosphere.
Made my appointment with a very polite young lady and then went through to have my test.
Got to say the eye test I had from the optician(Carole) was the most thorough eye test I have ever had.(not like the other multinational opticians that I have tried in the past, where they get you in and out as fast as possible.
After the test I was shown a wide variety of glasses from which to choose, and they didn’t rush me into making a decision.
Plenty of staff on hand to help you make an informed decision.
There was such a selection of glasses from which to choose from, that I took advantage of their 2for1 offer and also had a pair of sunglasses.
Within 2 days they were phoning to say my glasses were ready to collect.
When I went to collect them a very helpful man (Chris I think) ensured they were fitted correctly.
From booking the appointment to collecting my 2 pairs of glasses the whole process was first class quality.
Would highly recommend, and will definitely be returning in the future.
Three years ago I had the misfortune to order two sets of glasses from them. An order they completely messed up. Friday June 8th 2018, I decided to give them another chance, Wed 13/6/2018 went to collect them and guess what? Yep! They screwed up AGAIN. Couldn't even see properly out of one pair? NEVER, NEVER will I repeat my mistake and will in future give them the biggest swerve. I suggest, (unless you want the same type of grief), you also give them a BIG swerve.
The care and friendly attitude of Chris and all the staff was amazing. I highly recommend The Optic Shop.