Vision Express Opticians - Mold

I had the most thorough eye test I have ever had at Vision Express in Mold.
I was greeted by very friendly staff and ushered promptly into the examination room. The eye test was conducted by a lovely Spanish lady called Hadassa and she was extremely thorough and precise.
My prescription had changed a little bit but she put no pressure on my to buy new glasses.
In the end, I decided I would buy new ones and the staff were great at helping me choose the right pair. They also spent a lot fo time explaining the various options around coatings etc.
I am very happy with the service I was given.

The staff are absolutely lovely so professional really take care of you thank you very much

First time I have used Vision Express Mold and what a great experience thank you to all the staff for you help you are all very professional a very in depth eye test and well informed throughout .And my new glasses ready in just a few days .Thank you all so much .Dave Johnson.

Such a high level of care and service. The staff really listen and know their stuff. An absolute pleasure.

Could see better distance without varificals, reading very good though.
A pity we have another trip while the lenses are altered.

First of all the staff were friendly enough but seemed to lack experience there was no attention to detail when taking measurements resulting in the glasses having to be returned after me already waiting three weeks .two weeks later the glasses arrived after being remade. As i had perched two pairs the second pair had to go back to be remade. when they came back the reacterlight coating had not been applied resulting in them having to go back again. After two more weeks i eventually received my glasses that i had paid £535 for .as you can understand i was disappointed with your service

Everyone were lovely and made me feel at ease
Contact lenses fit like a glove. Thank you everyone.

All staff were friendly and chatty. My only bit of advice would be for the staff to maybe acknowledge the customer when they come in. Both times that I went in the staff carried on doing what they were doing, head down (which is good to see that they are working when not with a customer) but a smile and I will not keep you a moment would have been nice and to increase their customer service.