Boots Pharmacy

Shocking service

Have been with them for the past 3 month and on each occasion they have ether not gotten in what we had ordered even with them being on repeat prescription or have had to wait over an hour because they have missed placed one of the items.

Its is very small and no one seems to know what they are doing at any time. The last straw came when we called up to make sure that our repeat prescription would be ready only to be told that we had not set up the repeat on any of the medicines that we have, when this was done the very 1st month that we joined up..... we told them that we will be moving to Well Pharmacy as from now on.

they are ridicules and playing with peoples heath and wellbeing with there poor service

Very disappointed with service at this pharmacy. The staff seems to be different on each visit and the queues are horrific with only four seats available.
Each visit we have made for repeat prescriptions has resulted in being told they're out of stock and having to return the following day when they would be available.
We are retuning today to complain that two items are short and again tomorrow to pick up two items not available today. We've tried phoning but they do not answer.
Very annoyed.

I can't really complain. I have repeat prescriptions sent through electronically and they text me when its ready. The only times I have had problems is with my new doctors. If I take one in I don't expect it to be ready straight away because they are dealing with so many patients. They are always friendly and helpful. The only thing is that it should have been built larger as its coping with so many people and just haven't got the space. I have moved to Quorn but kept the same pharmacy. That speaks volumes.

If I could give zero stars I would. Last time I had to get emergency prescription and a male server had a go at me for not leaving myself enough time. This time I had left myself enough time (2 days for GP surgery and 2 days for boots to fill) 8 working days later (and the weekend) I have run out of my medication, used my emergency stash and still not heard from them. They treat customers terribly and have got progressively worse over the last 24 months. I've never known a pharmacy to take so long filling prescriptions even when there are no other customers waiting. They keep using single use plastic bags for simple prescriptions. Vile place.

I won't use boots again due to terrible customer service. They never had medication on time and the staff are rude. The queue is out of the door and they only allow one in and one out. This means that when someone books a consultation with a pharmacist in the side room, everyone has to wait outside until this is finished. I waited for over an hour to pick up a prescription the other day and there was no apology for the delay and staff were arrogant and rude. I've changed to another pharmacy and haven't had any issues with them

Being reliant on various medications, this pharmacy has been on the frontline during the pandemic, always open (except Sundays) and always helpful on queries. The NHS online app prescription orders works extremely well here.
Well done to all the staff here, especially the regulars.

U still need to line up outside but staff are friendly

Keep you waiting up to 15 minutes or more