Lincolnshire Co-op Cabourne Avenue Pharmacy

I rang on Tuesday on behalf of my husband, we are all currently self-isolating so not able to collectt his prescription.
A most lovely lady immediately offered to bring the prescription to our house, the same day.
I cannot thank this lady enough (I sadly didn't get her name). But had to leave a review to day a Massive Thank you

One of the slowest pharmacys I've been too. A very unorganised and dithering service. Received the wrong prescription on more than one occasion. Everytime I've been here I've waited almost 25 minutes. It would be a one star but the staff are polite.

Prescription went over Monday/Tuesday. Tried to ring Saturday and it was engaged for 21 minutes, obviously taken off the hook . Never seen such a long queue. My prescription wasn't even ready!! Worse chemist ever
My husband and I are both disabled and can't stand for long but this doesn't bother staff
Ridiculous!!

I have to post a positive review for this pharmacy because whenever I go there are always people moaning about how long they have to wait for their items and most of the time it is because they have not allowed enough time between ordering prescription and going to pick it up. So I would like to say that whenever I go I have always received a text to tell me that my pills are ready and on the very rare occasion that I have not had a text I ring to check if they are ready. The staff are always helpful and have never been rude. I went last Monday after seeing my GP and was invited to sit inside while the prepared my item, the staff member on the door was constantly getting grief from customers and I don't know how she kept her calm. So to all pharmacy staff, thank you , most of your customers appreciate what you are doing. 😃

My doctor sent over a prescription on Wednesday 4th May called by several times in the week to find it either closed for lunch or a queue a mile long ,managed to see an assistant this morning Monday 9th May to be told it wasn't quite ready sorry for the delay, ( A week really)

Absolute dismal service today. 17/10/22. Prescription ordered days in advance and as usual it's not ready and made to wait half an hour for it to be "labeled". The amount of staff behind that counter is ridiculous. There is no excuse for people waiting so long. Too much time chatting and not enough time working. Dread going everytime. I do ring everytime prior to going. But guess what?! They don't ever answer the phone. Probably because they are too busy chatting between themselves. They need a complete overhaul of staff in there. And train them to have manner's. Disgraceful service as per

Friendly correct service and felt I was treated correctly

They See you as quick as possible although it seems like your waiting ages trust me they are working as fast as they can :)