Well Clifton- Southchurch Drive

Staff are very helpful

Very helpful staff and knowledgeable.
I was unsure of how to use a new prescription properly.
Not an issue, I was taken to one side and it was explained in detail of the correct procedure of how to take my new meds.
Thank you.

So very helpful.

Good service and services

Absolutely useless
Absolutely useless. My prescription was sent in the post two weeks ago. Some very important medication. Thought it would arrive on the Tuesday. Called through the week and they only answered the phone Thursday… to say it would be ready the next day. Went to collect it and they said they had only received it that day!! Ok. I’m being fobbed off, but receiving my medication is important. They said it would be ready on Monday.

Monday no answer, no medication. Finally got though in the phone. Said medication would be ready Thursday afternoon.. it’s Friday again. No one is answering their phone and I still have no medication which I need.

I left my previous pharmacy as Well is closer to my house. But the lead time at my previous pharmacy was two days not nearly two weeks! Appalling service from Loughborough Well+

Saw a pharmacist here today for my son and he was very kind and considerate. Many thanks to him for advice as I was able to get my son the help he needed

Excellent service at all times.