The Clitheroe Pharmacy

Spoke to the pharmacist today for advice on how to time the medication my toddler has been prescribed. She was brilliant and gave some great advice and was just really supportive. Thank you!

Had a great experience at this pharmacy recently. I went in on the off chance to speak to the pharmacist about the COPD condition of a loved one. The staff member at the counter was really warm and welcoming and when I asked if I could have a quick chat with the pharmacist she took me straight through to the private consultation room.
The Pharmacist/ Manager took the time to listen to my concerns and answered all of my questions without rushing me. He provided me with helpful and detailed information that really helped reassure me and put my mind at rest. He was also nice and friendly. It's good to know that there is such a good service locally. Definitely recommend.

This chemist is the worst ever for letting people down! They have no opening times on the door, no one answering phone, no answerphone messages as to when they are open and the website says open when it clearly is not!! How people are meant to get their prescriptions I will never know! It's disgusting and uncalled for. A note on the door isn't that hard is it? Obviously no respect for their customers!

Can't fault this pharmacy. From the very helpful girls on the counter to the pharmacist ringing me up to check if I'm doing OK on my new meds, I really appreciate that. Thankyou.

For 3 MONTHS in a row the pharmacy have not been able to provide me with my repeat prescription. They have now asked me to use a new app to order. 2 out of the 3 months I have had to get emergency prescriptions because of them, not acceptable.

Poor interpersonal skills from pharmacist who then drags the rest of her dispensing technicians into a situation that was escalated by her lack of empathy and understanding. Rather than blaming her staff she should learn how listen and treat her customers. Also the pharmacy delivered a pack full of antipsychotic medication belonging to another patient to my mother who has cognitive problems. A near miss reported to pharmaceutical council which clearly the pharmacist is not happy about. PS Buckley's have already proven to be much better thank you👌

Appalling service and advice from Clitheroe pharmacy and the pharmacist, who did not supply enough antibiotic for my little girl and then proceeded to tell me it was fine for her to miss the last few doses and not finish the course when I called up to ask for more to complete the course. This was for my little girl was was very nearly admitted to the hospital for intravenous antibiotics. Appreciate there’s shortages of antibiotics at the moment but as a medical professional found this advice concerning. Will not be returning for help or advice in the future.

Extremely rude and abrupt lady on the counter. I sympathise with the fact we all have bad days and things are crazy right now but this clearly is an ongoing issue with certain staff members? The medical centre had to end up giving me my prescription because the pharmacy wasn't working with them properly. If there's any friction between the medical centre and the pharmacies and prescriptions not being sent properly or whatever, this shouldn't be taken out on patients. I'm only writing a review in the hopes that someone will have a word and improve the service for others.