LloydsPharmacy

Nothing against the pharmacist’s here or staff. However, at the moment it is a one in, one out for the pharmacy and when one person goes in they are locking the door behind them. Seems a bit extreme. This is leaving people waiting outside in the scorching heat with no shade and will cause serious problems for the elderly who are outside waiting for prescriptions. Something needs to be done about the staff shortages. Such a shame.

On 3 occasions in two weeks I’ve been to this pharmacy during their advertised opening hours to collect much needed prescriptions and found they are closed ! It’s not good enough when people rely on medication and they just close when they feel like it . I will be sending my prescription to elsewhere from now on .

Just in case anyone is going after 5 on the 15/8 they are closed. Not that they let you know that until you get to the door. No way to get your meds if you work 9-5. I have no idea how they get away with the terrible service they offer. They are rude. They talk about people and they can hear them. The front staff talk to you like you are a complete inconvenience to them

Always short staffed, and never answer the phone. Close early a lot and over lunch as they can’t cover breaks.
Feel bad for the people working there, Lloyds clearly don’t care about providing a good service to customers or supporting their employees.

My advice is if you have regualr perscriptions that you need on time don't use this pharmacy . Stay very clear of it
Been using it for a year now for my repeats and I work full time
I drive here in the morning during advertised opening hours its shut . In the afternoon if I get a lunch break it's shut when I drive there after work at 4pm it's shut and this is every time nearly
On average it takes me 4 to 6 attempts to even be able to join the short queue inside that still takes a good 20-30 minutes to get to the front and often to be told my prescription isn't ready and come back even though its been a weeks worth of attempts to get in there. If your short staffed make sure the person on the till doesn't talk for ages to each customer . I'd be amazed if anyone actually went in there to buy stuff as takes so long .
Just been along now to see if they have my tablets as I will run out tomorrow but again shut. Gonna transfer to tesco pharmacy this will not only get me my prescription on time but also slow global warming by removing all the wasted car journeys

Walked down on Saturday with my partner to collect his prescription. Shut! Just a notice on the door. How are working people meant to collect medicine if they shut at the weekend with no notice. Tried phoning today but no one answering the phone. Just dreadful service. Update, my partner went after finishing work at 5 to collect a much needed prescription. Closed. He went to the Old Pharmacy in the High Street. They were about to close but stayed open for him and couldn't be more helpful. Managed to retrieve and issue his prescription. Have both now swapped to use them in future. Lloyds are a complete joke.

staff rude and didn’t explain why they couldn’t give me my prescription, then when i asked to come in the next day to receive it they said that they are very busy in the morning which isn’t a problem, so i came in later and i was waiting over an hour to receive my prescription only for them to say they don’t have it in stock unbelievable.

Dreadful service avoid!! Their opening hours are farcical, certain member of staff is plain rude and uncaring. Lloyds direct is a joke with the branch just turning you away even when you have two days worth of medication for a life threatening illness!! My wife and I were on the verge of an A&E visit to obtain medication. Luckily the fantastic staff at the Emsworth surgery helped us out. We have now moved to the Westbourne Pharmacy and will not go in to buy anything from Lloyds again!