Kitsons Pharmacy

I changed to this Pharmacy at the start of Covid as I had to isolate and my current pharmacy would not deliver (although they had a delivery service) I have always been pleased with their service and helpfulness. I no longer use the delivery service but have stayed with this Pharmacy due to the good levels of service. Highly recommended.

I recently visited this pharmacy as they thankfully had the medication i very much need and the staff were amazing. I have now also swapped to your chemist being my nominated one and its all because of the amazing professionalism, very high standard of compassion for all who access you and the ease at which you give your service. I had been registered with a St johns chemist for over 15yrs, but they have lost any empathy for their clients and have zero customer interpersonal skills. So a massive massive thank you for helping me & easing the stress I had yesterday trying to get my medication. I will also be using this chemist for my children and advising my mum to do the same.

WOW!! What a find!! Why have I never used this pharmacy before!! My daughter has meds that have until now been hard to get.... kitsons don't just use one cheap supplier like the others... they make sure they can get your medication. The service is excellent, nothing is too much trouble. They go above and beyond and so friendly too.

Literally called 130 times and could not get through, constantly said line busy. They are supposed to order my repeat prescriptions every month but didn’t and when I called to make sure they were in today, they weren’t and now I can’t get through to see when they will be ready

Disappointingly, my daughter was overcharged for a pet prescription. The price was twice that charged in Boots!

Customer service is always second to none, without fail.

I’ve used this pharmacy twice now in the past few months, and both times they’ve been excellent & absolutely knocked spots off Boots and Superdrug in terms of customer service and expertise!! I dashed into town for a flu jab, and after trying the obvious high street pharmacy (boots and Superdrug) I half heartedly tried Kitsons on the way back to the car.

The blonde girl on the till could not have been lovelier or more professional (annoyingly didn’t get her name) I was told I could have one there and then, and to take a seat. She even came over to apologise for the 5 minute wait … you don’t get that in Boots!! I was in and out within 15 minutes, and honestly could not fault their staff members - all fantastic!

Whilst waiting, it soon became clear this was many peoples go to pharmacy for medications that are often out of stock elsewhere, overheard lots of customers remarking how fantastic the pharmacy is.

I don’t often log on to give reviews online but honestly after such lacklustre, disinterested service from both Boots and Superdrug, I wanted to praise the staff at Kitsons for their A* service, and really hope they read this! xx

Saved the day. Thank you for been open xmas day. 2 very friendly and helpful guys sorted me some eye drops for conjunctivitis. Really appreciate the help. 👍🏻🎅