LloydsPharmacy

Staff rushed, prescriptions never ready always something missing. This chemist use to be brilliant but has gone downhill in the last year. Please sort it out. As we are thinking of leaving for another chemist. Managers need to help with staff morale. Get more staff.

Complete and utter shambles. Someone really needs to get a grip of this poor service. I believe they are using the virus situation as an excuse for poor service and rudeness. My wife is a vulnerable patient and they made her run around from the doctors surgery to the pharmacy all day and were exceptionally rude to her. I think it best if Lloyd's head office interveaned.

Said they would be delivering to over 60s so asked docs to send prescription straight to them. That was over a week ago and because docs say you can only order when you're down to 1week's supply, I've now run out of 2 of my most important tablets. Tried phoning twice and phone just rings out. I am isolating with my elderly father. What the hell am I supposed to do?

Lioyds pharmacy in Borough Green is the worst shop I have ever been in and at the present time it is worse than ever! It is only open 4 hours a day I was 2nd in a que of 8 and when I eventually got served it took another 12 minutes to collect my prescription ! I think the service is atrocious!!

I wouldn’t even give this a one star! Always loosing prescriptions and the. Blaming the surgery. When said this always happens the lady then had an attitude!! 12/9/22 o once again they said they didn’t get the prescription???!!! But can give me back the repeat one that was in the prescription. Keep saying they didn’t receive from GP ermine yeah what Asian! A month ago said the same thing. Last my rag today as I’ve a mother suffering with arthritis and no tablets. That’s ok you sit on your stool stock checking.. Never use again.I asked if they’ve had seen there Google reviews and they have and wasn’t the slightest bothered..

Not had my meds for two months now. Still waiting. Transferring to a pharmacy that works and isn't rude. How dare they shout at sick people.

An actual waste of time of a pharmacy. We moved into the area 4 months ago, I had 2 months of nightmares trying to sort my prescription with them. On the 3rd month finally everything was sorted. On the 4th month they told me they had no record of me and they had no Idea what I was talking about. Another prescription, this time they didn't have it (standard, basic drug, nothing niche). While I was waiting I thought I'd peruse the make up - shelves looked like the place had just been looted. Lord knows why they open til 7pm, or even at all really.

Shame a single person can bring down the general feel for the place. The staff are lovely there, except for the rude younger girl who tried charging us £20 for a Tommy tippe cup that's £2.99. No apology was offered, and instead was simply rude about it. We often have to visit here for our disabled son and usually receive lovely customer service. I've found her rude on a few occasions now.