LloydsPharmacy

Very poor service, very rude unhelpful staff, No patient reguards at all..Need to order prescription medication for patients on time..Also explain to the patient when using a different brand of medication as patient can easily get confused...with different colured tablets..Also explain to patients when not putting all there medication into their dosate boxs..Otherwise can be held responsible..

My prescriptions were never ready even though they had a week or more to sort it. At times I had to return as items were out of stock had to be order and therefore I was left with no medication. I have since moved to another pharmacy which have been excellent. Shame on you Lloyd's

Went to the chemist yesterday and they said it won't be long I said I would call the next day which I have to be told again it won't be long as they have been busy they have had prescription for two weeks

Closed as the pharmacist didnt turn up , no back up plan in place , what a shambles!

Reiterate what everyone else has put, terrible customer service, lack of if any training given

Went to collect prescription today, & its closed with a notice saying shop will close at 2.45pm. I went at 12.30!
Very good service...not! If you need your medication.

On several occasions I have been in to collect prescription or for a client (I'm a carer) the woman behind the counter has been very rude wonder does she not like carers whatever it is theres no need for it! ,she needs training on customer service

I am new to the area and was pleased that there is a local pharmacy, however, this soon changed. I went for my repeat prescription, they said that they didn’t have it, when I showed her written proof that my GP had sent it to them 4 days previous she went back in to then tell me it would then be ready in 30 minutes. My second visit was with a prescription that I had been prescribed on that day for a nasty viral infection, after waiting for about 20 minutes the lady came and handed it back to me claiming that they did not have it in stock (even though this medication should have been in stock) a ‘manager’ then came and began to give me poor excuses as to why they did not have it and said they would need to order it. I then took the prescription to another pharmacy to which they told me that Lloyds had not made the prescription accessible to other pharmacies (this would’ve taken less than 1 minute for them to do) at this time Lloyds had closed and I was unable to get my medication because of their incompetence. I contacted them via telephone the next day and the lady informed me that they knew about this but they could not remember my name. I can safely say that I will not be stepping foot back in this joke of a pharmacy, very poorly managed. I will be taking this matter further.