Gould Pharmacy
37 N Audley St, London W1K 6ZL, United Kingdom
4
32 reviews
8 comments
GR7W+2J London, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–17
Sunday: Close
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–17
Sunday: Close
The problem, as I have found out, is that he cannot be trusted. After leaving my smartphone and keys there, upon coming back I found my phone with a slight scratch on the screen, and also with some random display settings changed, which suggests to me they have been tampering with the phone, perhaps in an attempt to extract some personal information.
Nothing wrong with piggy-backing on a paranoid embassy's security measures, but if you are going to do that, then
(i) don't charge a ridiculous price for what is really a very minor service, and
(ii) most of all, DO NOT interfere with people's belongings!!!
..otherwise, more angry "customers" like me will write reviews such as this one, which will hopefully - and eventually - put this shabby place out of business.
I'd say this could only happen if someone in the pharmacy had plugged the items into a PC, luckily I didn't have any personal items or anything that couldn't be put back on the devices when I got home.
Totall untrustworthy, don't take the chance - pay the couple of £ extra and leave your items in a secure locker at the train/coach station.
Whilst I don't begrudge this company from capitalising on their proximity to the US Embassy, I didn't appreciate the complacency and rudeness. To anyone who needs to use this place before heading to the embassy. Try to avoid using this place if you can - there are other shops nearby that are far friendlier and helpful.
The staff were very kind and understanding and let me print off pages and get photos, even though I had no money. They were very trusting of somebody who could have been trying to get away with something. Excellent service and extremely decent people.
My family have been using Gould for over a decade, and i am constantly impressed by the level of customer service and care.
We use Gould for everyday prescriptions, but during periods of extremely poor health within the family, Mr Patel has personally delivered prescriptions and any supporting medications to our home.
Could not be more grateful for the amazing service they have provided my family.