Bath Road Pharmacy

Terrible customer service! I asked for help when my electric key wasn't registering the money I topped up at this shop and the manager shouted at me and talked over me and the shop girl ignored me. Even though it's the closest place for pay point, I'll NEVER use them again.

I would not recommend this pharmacy. I have witnessed unprofessional practises here (boxes of medications emptied all over the floor; missed medications on prescriptions; name calling to customers etc)

It may be small and convenient but it is unfriendly and unreliable. Card payment machine was faulty on numerous occasions and they freely recommended customers make cash withdrawal on credit cards - incurring fees and interest charges for the cardholder - in order to bypass having to get the payment facility fixed with any urgency.

We only had to use this pharmacy as our GP sent an electronic prescription there by mistake, we will certainly ensure we avoid this pharmacy at all costs in the future.

Very unhappy with these clowns of pharmacist's. Was told over the phone half of the meds are ready, when I went in only 2 were ready out of 8. There's no communication between the colleagues. One person tells you different, other person tells you something else. Putting shame on the csreer pharmacist that actually do decent work.

Edit: in close inspection, they seem to reply to people with 1 reviews rather than those with more.

I have to agree with Hadiya Bilal in the comment section about the White Muslim girl with hijab. No manners and so damn unprofessional.

Worst service ever! I recently changed my pharmacy to Herbert & Herbert because the white Muslim girl with hijab at bath road pharmacy is so damn rude!! Always shouting and arguing! Not friendly at all and won't recommend it to anyone

If You have private prescription then avoid this place, asked me for around £130. I went to different pharmacy and paid £60

If You have private prescription then avoid this place, asked me for around £130, I went to diffrent pharmacy and paid £60

Very helpful staff and the pharmacists have a wealth of knowledge. Is my pharmacy and all the staff are always smiling and greet customers with a warm welcom 5star

I never have a problem with collecting medical to my son but from last few times is mess up and they never have all medicines on time. After 5years now I change pharmacy