Health Pharmacy
392-394 Rayners Ln, Rayners Lane, Harrow, Pinner HA5 5DY, United Kingdom
4.6
72 reviews
8 comments
HJGH+MM Pinner, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–14
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–14
Sunday: Close
Needed passport size photos for my baby - the lady who served me was so warm welcoming patient and understanding. Would definitely visit here again thank you again
We were assured on 26/9/22 that our NHS records had been updated.
The female staff member who answered the phone, asked him to hold and didn't come back to him in 25 minutes! He rang again after half an hour and she took the details again, incorrectly!
So he gave the details again! She said, "I am now updating the system."
He was on the phone for another 20 minutes.
He found her unprofessional and inadequate.
There was no use of the words 'Sorry, please or thank you.'
When he asked her name she said that it was company policy not to give names!
He has never heard anything like this in 40 years of working life in the UK.
He was left frustrated and annoyed following the unpleasant phone conversation.
Further, she is giving an adverse impression about the business.
This person certainly needs urgent training in good Customer Service.
Excellent service - prompt, courteous, very smooth flow.Thank you!
Highly recommended!