Tesco Pharmacy

Don't like this pharmacy but have to shop there sometimes out of necessity. Long waiting time for collections of medicines (sometimes 15min) and always same explanation "short staffed". No one at the counter when you approach it. Very often no one to greet you. Customer service is very poor.

Make sure you check your prescription as they miss out medication. Very rude staff, this pharmacy was really good a few years ago. It's really gone down hill.

So rude and unhelpful. Four members of staff were playing with their phones and chatting behind the divide, occasionally glancing out at me, leaving me waiting for over 10 minutes until the only member of staff actually working finished with another customer. I only wanted to ask a quick question. Don’t bother going here if you can help it!

The staff is always making jokes behind the till and ignoring the customers. If you try to phone the pharmacy forget it . They never answer the phone either. If you ask them something they pretend you are not there.... This pharmacy should close down once at all. This is going on for years now.

Very poor. Hide in the back, leaving customers waiting. Most times, there is nobody at the counter. Forget about one of them answering the phone.

I had a couple health problems last year after getting released from hospital, the staf were very helpful and the pharmacist gave me a 20 minute consultation about packing my wounds and keeping them clean so they could heal properly.

Keep up the great work!

I changed my pharmacy to this one because of their longer and weekends opening hours( really out of necessity)but I deeply regret my decision! They are very disorganised and some of their staff are not competent/trained. Every time I go there to collect my medications either they denied that they have my prescriptions ( despite I had received text from them saying “it’s ready to collect “) or takes them very long to find it! Also, concept of confidentiality/privacy is alien to them! While there is a long queue of other people just next to you , they ask for all your identifiable information and once I told them I’m not comfortable to say this out loud front of others and asked for a piece of paper to write on it, the member of staff who was serving me got upset! Very rude and incompetent staff, poor customer service and definitely poor management.

The staff are in no rush completely to take customer requests, just stand there and watch you. The pharmacist similar has no sense for peoples time as comes out when it suits her/him. If you can use any other pharmacy please use it, needs a whole staff overhaul. Completely disgusting behaviour never had any pharmacy have not care for its customers like this.