ASDA Pharmacy

Very helpful, sometimes a bit slow in getting repeat prescriptions but overall very nice and polite team.

All credit should go to Sadia who is amazing at her customer services role, she always goes the extra mile to help, whenever my father orders repeat medication Sadia rings on his mobile to let him know it has arrived, she has also chased the GP surgery many times on his behalf.

Went to get some important heart medications after being told I could pick up from here by assistant then when arrived was refused meds by chemist reason being had not used there service for last 2 years very disappointed in lack of care and now am without meds
..thankyou Asda pharmacy

Great service at all times staff are always very friendly and helpful.. as regular customers we often get to see Sadia she is always professional been a great help and listens and answers all our questions. She always calls me to let me know prescriptions are ready and if my partner goes in alone she always helps him.

Very hard to get through to someone on the phone. Called for 15 mins no answer. Reached Asda at 9.43 to be told that they are closed. The website states 10pm. After telling them that it should be 10pm the lady reluctantly calls the Pharmacist to check if the prescription can be done. Pharmacist comes out to say they don't have it. Queried why they didn't pick up to be told that they were busy dealing with customers of which there were none! It was like a ghost town. Clearly both ladies wanted to go home early and ignored phonecalls. Not sure why you became a Pharmacist if you don't want to help people. Useless service! If you want to go home early then put it on the website so you don't waste peoples time and money!

Poor customer service today, Mrs attended with her children, the lady was rude.

No need to raise your voice, usually is a difference service when I attend to request/collect prescription.

Also, once asked to wait 20 minutes, ended up up to an hour.

Great variety but quite busy

Left all my medication at home in Cheltenham and asked ASDA Pharmacy for help. Pharmacist could not be more helpful. Went to great trouble to consult NHS and identify medication list and provided 5 days supply - the duration of my visit. I owe the pharmacist a huge debt of gratitude.