Dispensing Chemist (Townsends)

I had a wanderful experience with this pharmacy today. Yatan the director is the most professional and kind pharmacist I encountered in this country. He promptly prepared with really short notice today before long bank holiday weekend my ongoing medication after a really busy week when I should have requested in advance the repeat prescription for my medicines.
What an amazing and professional person. The first non corporate chemist I rate 5 stars
THANK Y YATAN

Unprofessional, unhygienic, incompetent, impolite, unwelcoming... If there was an option of not giving them a single star, I would choose that.
I have been there twice, and each time was disappointing.
The place is run down and looks untidy. My order was not ready. My pills were counted in front of me with the employee's bare hands (to my horror), on some tray (how clean? who knows). When I looked at the expiry date on the pack they were taking my medicine from, it turned out that it was 5 months out of date, and they didn't care... With no apologies, they said that I would have to come again the next day. About 20 minutes later, they phoned me, saying that my medicine was unavailable.
So I got it from a different local chemist the next day without any problems.
This place is bad beyond belief. Stay away!

Always very professional and both the pharmacist and staff go out of their way to help. I wouldn't go anywhere else. Thank you for always being so helpful

My absolute favourite chemist. Always polite and engaging. Never had an incident of rudeness only politeness and sorted my prescription out after boots had made a right mess of it. Very helpful and will never use another chemist. 🙂

I can’t recommend this place. The shop isn’t the cleanest, every time I’ve been in, the pharmacist has been having loud conversations with his colleague about another customer’s prescription. I went in for the pharmacy strength Lemsip, they didn’t have any or anything similar. When I went in to try and pick up Lateral Flow tests, I got some rude attitude, asking whether I was registered with them (what does that even mean?) and when I said no, I was told that I should go to the pharmacy I use for my prescriptions. I don’t use a pharmacy for prescriptions and that advice isn’t even NHS policy. I got the impression he didn’t want to serve me (otherwise why ask all the questions? Just say there’s none left). I understand tests are in short supply but there’s no need for that rudeness. They should take down the multiple signs in the window and in the store advertising lateral flow tests, if they don’t want to give them out.

I called to ask if they had any lateral flow tests and the lady said yes. I went straight there and saw someone leaving with one box. The chemist asked me for a prescription (??!!) And asked me why I hadn't gone to my usual chemist. (My usual chemist had none left). He said they didn't have any (despite I was told they did only minutes earlier) and he'd call me when they had some.i never heard back.
I get the impression they keep them for regular "customers". I'm clinically vulnerable. Not impressed with them at all. Poor.

I have been getting my prescriptions there for many years since Boots in Town always messes it up. Always in stock and the staff are very polite. The pharmacist man knows what hes talking about and gives good advice.

Worst chemist I don't know why I use it the chemist is always on phone has alot off attitude when you ring up to ask about meds and if you ask more than once he says ring your doctor's but when you got a doctors that takes hour to answer it's not great he needs more staff less attitude