Columbia Pharmacy - Alphega Pharmacy

This has been the most friendly, empathetic pharmacy that truly serves the local community. As an immigrant, it is so hard to find staff that actually put the patient needs first. For migrants who are non-EU it’s hard to setup a bank account without an authority verifying identity. My GP wouldn’t do it since I wasn’t a patient registered for over 3 years. Other pharmacies like Boots wouldn’t give me the time of day. But the staff at this pharmacy really cares and understood the struggle of having to advocate for oneself in this broken system. Appreciate them so much!

Good ! Place but not to be rude they need to have someone to kinda explain in English wen u can clearly see chap find it hard to explain to you ! Not his fault off course! Don’t be shy to ask someone else to explain they are very good and understanding and helpful so ask away 😀👍

AVOID
This is the worst pharmacy ever. I have had 2 experiences and both were horrible. First I had my booster booked 2 weeks in advance and when I arrived on the day there was no vaccine (and no one contacted me beforehand)
I also came for a medicine and no one was able to help me. They didn’t seem to know anything about medication. This is a shame in a nice street like that to get that poor service.

I had my fourth covid vaccine here 2 weeks ago.i was very nervous. All the staff are nice and friendly. The very young pharmacist was kind and helpful. They let me sit in the chemist for as long as I wanted to calm down. I had my vaccine and they answered my many questions. This is a very friendly nice helpful chemist. Thank u

We give them 0* as because we been booked 2nd dose of vacation at this pharmacy 2 months before and they cancelled it only 2 hours before my appointment and my wife's 5 hours and those both appointment were same day. I guess do they cancel all people vacation. Government wants to speed up covid vaccine but this pharmacy already getting found but do not give services . Very poor chemist. Avoid....

Have contract to administer booster jabs,but very poor service.Many people have booked apts here but had their apt cancelled at last minute,told to rebook.Having rebooked,again have had apt cancelled at last minute.Sometimes three or more times.
After continually told by NHS and Gov to get your booster jab is this shoddy service.Probably getting large payment for contract to vaccinate in area,but failing to do so efficiently.@NHSuk

Please be careful using this chemist, I have just been in there to collect my prescription for antibiotics, without checking the pharmacist handed me amoxicillin, when it should of been metronidazole, it wasn't until I said this is not what the dentist prescribed. He was unaware. Then he went and checked and gave me the correct medication, although he had to look on the computer to find my prescription in the first place. so it seems to me as being negligent and possibly could have been life threatening if I was allergic to penicillin.
PLEASE DO NOT USE THIS PHARMACY

Got the covid vaccine here. Very good service and communication. The process was quick and the staff friendly. I'm a little bit funny with needles but it was painless and quick.