LloydsPharmacy

Staff are good but it's a nightmare trying to get someone to answer the phone. I don't want to have to keep making unnecessary journeys to find out if they've got my prescription.

Barely any staff. No one answers the phone. Often don’t have stock. Always blaming the doctor for not having a script ready when it’s been with them for ages. Absolute dumpster fire of a pharmacy.

Queued for over 40 minutes only for them to be out of stock of one item and then refused to give me my wife's pain medication. Didn't even get an apology.

'Always here for you'? I don't think so. Vile customer service and always long queues. I run out of medication and GP said to visit my pharmacist. Their Lloyds pharmacist said no and referred me to 'Heathside' despite my eye being red and I could barely see due to hayfever. No duty of care. I believe that he meant Heathcote Medical Centre Walk-in Practice. I ignored his useless advice and managed to get Allevia (Fexofenadine) without prescription from Rowlands Pharmacy. Much nicer people and helpful unlike Lloyds! I will of course be moving my nominated pharmacy so I don't have to deal with them again. They should all be fired and replaced with competent staff.

If I could give no stars I would!
The phone is never answered, when it is, it’s picked up and put down again! I had to call 69 times to get through eventually for them to tell me they couldn’t do what I needed.
Again this morning; trying to call, got answered and hung up straight away!!!!
Avoid!!

You have to drive there they don’t answer the phone

The slowest, least helpful and seemingly least competent pharmacy known to man. Avoid at all costs. I've had two experiences recently, both absolutely abysmal.

Times on Google and Lloyds website are wrong! This place is not open until 11pm!!! So frustrating when I needed pain medication and this was the only place open at this time for quite a while, we got there and it was all shut! Ridiculous!