O'Brien's Pharmacy

Attentive and caring staff who know what they are talking about. I am unable to collect my medication at the moment so I phoned about having it delivered. The lady who answered was very polite and helpful and said it was no problem and they would deliver it the next day. Highly recommended.

My husband and I required numerous vaccinations for our upcoming travels to Indonesia and Malaysia. From the moment of phoning O'brien's to discuss what vaccinations were needed, to our final appointment (4 in total), we couldn't be more satisfied with the service. I am utterly needle phobic, and yet Andrew, the pharmacist who has administered all 8 injections over the course of the 4 appointments, has been amazing; he completely understood my phobia and made each visit as bearable as possible for me. Cannot thank him enough! Great service.

I rang O'Brien's 10 times to try and get my prescription delivered,the phone was not answered once.Could somebody explain this appalling service?

Kind caring helpful staff, even during busy times. Always pleasant, even during stressful times, have a good range of stock and when they didn’t stock something I needed urgently they went above and beyond to obtain it for me, was so grateful for their help and understanding. Work hard to keep any queues down to a minimum and always on hand to explain instructions on dosage etc and friendly enough to approach for items you can’t find. Always received a great prompt friendly service. Thank you to all your staff, keep up the great work 👍x

Went to ask about local vaccination centres...well I shouldn't have bothered. The staff were ignorant and rude all because I laughed when they said "we are not told anything" and "we are not here to provide this information". I wouldnt mind but the vaccine centre with this pharmacy signs in the window are in the same building!! Will never use this pharmacy again. Providing covid19 information should be standard. Seems like no one can be bothered.

Went to Boots Chemist in the town and strangely enough they HAD the information I required AND even offered to help me book an appointment or directions and opening times for a walk in centre.

I'm disgusted with a front line chemist inside a doctors medical centre not providing any information. Seems like they only want to chat and drink coffee considering I waited about 15 minutes to be spoken to anyway.

Useless is the description I'm using.

The staff working in O’Brien’s Pharmacy are kind, courteous and extremely helpful; I have had many changes to my prescription and Karen has always effected the alterations very quickly and without any mistakes, ever. Whilst at the pharmacy the staff have always been so lovely to speak with they have always had time for a kind word or quip no matter how busy or long their queue has been. Sam always has a cheeky grin from behind the dispensing counter and always has time for some pleasant banter. The Pharmacist and his team, apologies that I cannot name them all individually, are just as welcoming and lovely with their pleasantries; there are no platitudes which could be misunderstood they are such professionals at the same time they know their regular customers extremely well and greet us in a delightfully friendly chatty manner at the same time continuing with their work so as not to hold up anyone else who may be waiting to be served. What an asset to the team the new member Sean has been, he is such a delightful kind young man for whom nothing is too much trouble he has helped me to my car during a horrendous gale force wind; he is always ready with mine and my husbands’ prescriptions when he sees me heading towards the Pharmacy, and he always has such a lovely turn of phrase with his conversation, nothing flusters him and he is kindness itself with any of his customers no matter how controversial they are being with him he keeps his calm and repeats the information they are seeking until they comprehend what they have been told many times over. I cannot praise the staff at O’Brien’s highly enough and any negative comments from other reviewers are in my opinion out of place and unacceptable. It seems the occasional customer wants to tarnish the excellent reputation of O’Brien’s Pharmacy which is unkind unfair and undeserving so please if you have read to the end of my review take a chance and visit this pharmacy for yourself and please form your own opinion, you will I am sure be pleasantly surprised. You will receive a very positive vibe as you get your prescription dispensed, it won’t be a waste of your time as others suggest and you won’t find it a dirty floored establishment in need of a complete overhaul to bring it up to some sort of standard – those standards are met and the pharmacy is over and above those standards being met to ensure a positive pleasant experience for customers who may not be feeling at their best when they go in to O’Brien’s, the staff will do their best to give you a smooth transaction which will hopefully make you believe my review and opinion of the place and as such you too will become a regular customer willing to also write a positive review showing those negative comments to be unfounded and untrue.

Long may the staff at O’Brien’s continue to give us, the customers, the pleasant positive service we have come to expect each time we visit . Thank you for all you have done and continue to do for me I am so grateful for everything and appreciate all of the team for so many reasons!

I have used O’Briens Pharmacy for a number of years now and rather surprised to see negative reviews but hey ho each to their own.
Had a Covid-19 vaccine (other elsewhere), the Covid booster, flu jab and found the staff to be courteous and professional.
Yes it can be busy and you might have to wait but isn’t that a good sign?
I have my prescriptions delivered which always arrive in a timely manner and delivered by a friendly chap.

Too many people just chatting to each other and not serving customers