LloydsPharmacy

Shocking. I take a medication that I need in order to function day-to-day. I went in to collect my prescription on a Friday (it should have been ready to collect the tuesday) and I was told the pharmacist had gone out to lunch and wouldn't be back for 30 minutes. I had to get to work and don't finish until late evening so had to go without my meds, needless to say, I had a very bad day at work. I go again on the Saturday at 3:30, as the sign outside says they are open until 5:30 I expect them to be open. The door is locked and the lights are off, by 4pm the shutter is down. I now have to go another day without meds and they don't open Sundays. It's going to be a very long and difficult weekend. Shocking.

Edit... Finally got my prescription today. I pay for prescriptions and they tried to charge me for two lots, but I only take the one medication. Turns out my prescription had been stapled together with another patient so I was being charged for my meds and a strangers. Good job I checked or I would have ended up seeing somebody else's personal details.

For proscription you have to wait day to days.

The big problem are the stuff very rude
If you ask for help or to tell them to explain to me they saying we can’t we busy also they have no experience how to talk on the phone to patients they keep saying call back in 20 minutes I’m really busy

Bad pharmacy with very poor customer assistance. Rude and unpolite staff

Why do they even have a phone? They never pick it up for god sake. And they so slow at prescriptions they tell you its ready you arrive and its either lost or things missing or just not ready. They used to be so good but now I have no idea something has happened new management or something as they are shocking

Shut 15 minutes early in a Saturday night so can't get anything until Monday. Absolute joke

Staff are amazing I have used this pharmacy for over a year never had a problem allways service with a smile 😃 you lady's are amazing carry on doing what ur doing girls

Whoever was on in lloyds tonight were so unprofessional I'd never seen them before. They had the door locked before 6oclock. if they can't handle the people like the staff that are there daily they should not be working there. Waited outside for ages to be shouted at that my meds was not there when doctors had sent it. And then door was locked and she walked away. Hopefully I don't have a seizure over the weekend

Some staffs are helpful but some staffs are not nice, opening the shop late without notification, wait long time for ordering prescriptions...