Order collection not arrived, not the stores fault, but customer service is key and a shoddy rendition was received! Boots you have gone downhill. As at 20th Feb I’m still waiting for a refund Boots customer service is terrible they don’t answer the phone or emails! 22 Feb finally managed to talk to someone, refunds have been accepted but could take upto 30days before back on my account. STILL NOT HAD PROPER EMAIL RESPONSE. BOOTS YOU ARE APPALLING, NEVER SHOPPING HERE AGAIN
Belinda Gray254 days ago
Lovely staff.
Jackie Minett346 days ago
Poor experience here. Several huge trollies parked in front of nappies which I needed to look at had to get them moved. Asked for an item on pharmacy but they insisted it was on shelves I know its not .. at till problem with someone wanting to pay for a bottle of water 10 min wait customer service 0
Eduardo Legaza Moya1 year ago
I went to this store yesterday to buy some stuff for my baby. I could not find what I was looking for, asking for a few members of staff. First one did not want to check at the back saying it was stock out and other group of them having a chatting group not being very proactive to ask for help after being 10 min walking around. Before leaving the place, the person in charge with security (Paul) came with the product in his hands! He was listening the conversation with the first member of staff and went to the stockroom inside! Also he showed me the second product I was looking for. Absolutely five stars to this person. I worked in retail many years and this is the type of people every single store manager is looking for his team. Thank you Paul for your hardworking and dedication
Ever After Portraits1 year ago
Terribly customer service. Dismissive, uninterested and unapologetic. Will shop online instead.
Charlotte Bowers2 years ago
Came in in the afternoon wanting to buy presents for my family.Had no idea where to start , I was approached by Olivia who was so wonderful.Took a lot of time helping me find the right products and applied make up beautifully!! Very impressed by you Olivia at no 7 counter (:
Sunset lover252 years ago
The best boots around. If you want a shop with helpful friendly staff who actually take time to help you, go here! Can't fault the place 👏👏👏
As at 20th Feb I’m still waiting for a refund Boots customer service is terrible they don’t answer the phone or emails!
22 Feb finally managed to talk to someone, refunds have been accepted but could take upto 30days before back on my account.
STILL NOT HAD PROPER EMAIL RESPONSE. BOOTS YOU ARE APPALLING, NEVER SHOPPING HERE AGAIN
Before leaving the place, the person in charge with security (Paul) came with the product in his hands!
He was listening the conversation with the first member of staff and went to the stockroom inside! Also he showed me the second product I was looking for. Absolutely five stars to this person.
I worked in retail many years and this is the type of people every single store manager is looking for his team.
Thank you Paul for your hardworking and dedication
Very impressed by you Olivia at no 7 counter (: