Well Northenden - 491 Palatine Road
1-3 Upper Clifton St, Cardiff CF24 1PU, United Kingdom
3.5
22 reviews
8 comments
FRRH+7W Cardiff, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–17
Thursday: 9–18
Friday: 9–18
Saturday: Close
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–17
Thursday: 9–18
Friday: 9–18
Saturday: Close
Sunday: Close
I called the chemist and they promised to get it collected and they did not. I needed my prescription as I would be lethargic and this affects my day to day activities.
Nearly got upset in front of them and will not be going to this chemist again.
their prescription collection service is a farce, they constantly lose them, say they are not there when all they had to do was look on the shelf. this time they lost both my partner and i's prescriptions somewhere between the surgery and the pharmacy. after a day of trying to figure out what was going on, and the pharmacy blaming the surgery, i had to walk to the surgery myself as persuade them to re-issue the prescription. when i got to the pharmacy they informed me that although i had now got a prescription the meds i needed were not stocked and i would have to wait another day. they had been speaking to me on and off all day and had not told me this, it was never mentioned. by the time i found out it was too late to do anything, or go to another pharmacy. there was also another woman in the waiting area who was experiencing a similar problem.
DO NOT USE THEM
they were rude and did not seem to care that the medication was essential.