/Wales/Pharmacy

Well Northenden - 491 Palatine Road

1-3 Upper Clifton St, Cardiff CF24 1PU, United Kingdom

Well Northenden - 491 Palatine Road
Pharmacy
3.5
22 reviews
8 comments
Orientation directions
FRRH+7W Cardiff, United Kingdom
+44 29 2049 4373
finder.well.co.uk
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–17
Thursday: 9–18
Friday: 9–18
Saturday: Close
Sunday: Close
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The boss
The boss
polite but not good for ordering products you ask for, i waited months ,then found out it was never actually ordered , she just kept lieing to me knowing she had not even ordered it. i needed dog wormers so bad and she. wasted my time , not nice to lie.
Vladimir
Vladimir
I use this pharmacy often to get some pills and cream for my lower back pain , staff is friendly and helpful
Helen Hare
Helen Hare
Friendly and efficient. Little slow at times.
Asha Armin
Asha Armin
Awful. I sent a prescription request via post to be collected on Friday and I emphasised this in my letter and they did not send it off to the chemist when they got it.
I called the chemist and they promised to get it collected and they did not. I needed my prescription as I would be lethargic and this affects my day to day activities.
Nearly got upset in front of them and will not be going to this chemist again.
Alex bailey
Alex bailey
if it were possible to give no stars i would. do not use this pharmacy.
their prescription collection service is a farce, they constantly lose them, say they are not there when all they had to do was look on the shelf. this time they lost both my partner and i's prescriptions somewhere between the surgery and the pharmacy. after a day of trying to figure out what was going on, and the pharmacy blaming the surgery, i had to walk to the surgery myself as persuade them to re-issue the prescription. when i got to the pharmacy they informed me that although i had now got a prescription the meds i needed were not stocked and i would have to wait another day. they had been speaking to me on and off all day and had not told me this, it was never mentioned. by the time i found out it was too late to do anything, or go to another pharmacy. there was also another woman in the waiting area who was experiencing a similar problem.
DO NOT USE THEM
they were rude and did not seem to care that the medication was essential.
Amy Fielding
Amy Fielding322 days ago
Incredibly slow. Prepare yourself for a long wait.
Brittany Askew
Brittany Askew1 year ago
Do not use this pharmacy. They had forgotten to order my prescription and kept putting me off until I left work early to come and sort it myself. They could not have cared less that it was medication that I need, as a diabetic, to survive and continued to lie through their teeth about the situation. When asked what they were going to do to resolve the situation they shrugged their shoulders and said there was nothing they could do. So they would have been happy enough to leave a diabetic without medication. Safe to say I have now moved to a different pharmacy. Incompetent would be putting it politely.
Fionalah
Fionalah2 years ago
They have always bene great for me in the 10 years I've been picking medicine up.
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