LloydsPharmacy

Hi I am a wheelchair user. Changed to lloyds three months ago. In the three months they haven't delivered at all in this time. I have had to send people to get it for me. They lose the prescriptions and then they blame the doctors for there mistakes. Had to give 1 star but would give zero. They would leave you without pills if trusting them to deliver. Changing from these in new year. Useless. Couldn't organise a pi** up in a brewery. Like to make people run around. Rude and false promises. If you rely on getting pills on time, do not go here, they will leave you without them.

Would prefer zero star! Disgusting service from the 2 pharmacist there today. Front counter lady was lovely. 20 minutes waiting for 1 pkt of prescription medication listening to the 2 acting like a pair of school children. It wouldnt be so bad if there were lots of people waiting but was only myself and another lady who put her prescription in this morning, returned 5 hrs later and still had to sit and wait 15 mins as it hadn't been done. What are these pair doing because clearly not working? It became apparent that a few bottles of purfume had been stolen from the counter, hardly surprising when staff behind taking no notice. I wont apologise about my outburst, A few very strong words and the threat of my public review and here it is. Professional jobs reqire professional staff. You are neither. Thankyou to caerau lane pharmacy for arranging collection from another source and delivery of medication to me. Now thats quality service.

Trying to contact this pharmacy is a nightmare!! So far today I have rung 23 times and no answer ! Need to speak to someone regarding important medication for my mum who has alzheimers. Unfortunately I cannot go down to them as live over 100 miles away. Probably best for them i do !!! It amazes me you can ring and line is engaged but when you ring again no one answers. Sort yourselves out Lloyd's, Wilson Road !!! Your bloody useless !

Worst ever there almost 3 employees there at all time most times closed and when there open your waiting for so long
Online said they closed at 5.30 on a Saturday but when I went there at 4.45 they was closed the store is so bad lazy

Really lovely, friendly and helpful staff who have to deal with a lot of customers for such a small shop. The 'higher-ups' clearly neglect the place as any heavy rain causes serious problems to the roof/ceiling. This puts more pressure on the staff who do their utmost despite the resulting effect on storage space and their safety.

The worst pharmacy ever, they are very bad organised, I've been given a prescription from the doctor 3 days ago for a very itchy eczema and every day they've told me to come tomorrow morning, every day different excuse, now is Friday evening and I'm waiting outside in the rain for at least one hour to get my prescription, if they will be giving it, of course. As well they don't answer to the phone either, as I could've saved myself time by not coming here for nothing. Not recommend it at all.

Staff seem to spend their time lagging and conversing with eachother or locals, rarely does it seem like anybody is actually doing anything, amazingly slow service! Managment need somebody here cracking the whip! It's incredibly frustrating everytime I'm forced to wait here when all I want to do is get in and out!

Before I get the speil, Covid19 regulations are not impacting the service here. The issue is the staff.

have been in a few times for a consultation, or to pick up over the counter meds. the staff are slow, and uninterested. the service is horrendous. staff would rather stand round chatting than answer the telephone or help customers