LloydsPharmacy

Compared to other waiting times in different pharmarcies, Lloyds is usually very good; ovbiously depending on the the rush hour times. Friendly staff and very clean store. Always feels like a friendly armosphere.

Quick & efficient dispencery, depending on whose serving, the exchange is friendly
& helpful or blunt but to the point.
Considering we're under strict Covid rules, they provide a very good response to the situation.

Friendly staff who always have a smile on their faces. Minimal waiting time with fantastic customer care.

Customer service,absolutely appalling. I came into the pharmacy and the way they address you is very discourteous. First thing they said half an hour wait and asked do you have the medication that I need. The answer was an abrupt no. No sorry let me see if one of our other stores have it. No nothing, terrible service

Went to pick up my prescription Saturday told it was discontinued. They gave me ttwo alternative’s I could have. So went to fairwater clinic for the prescription went back to Lloyds to pick it up and was told they didn’t have it and couldn’t get it try somewhere else I was told by the staff so I went to bainbridge pharmacy plasmawr road they also said they haven’t got it. But could and did order it in for me for the next day. I’m not one to complain but this outfit needs seriously to be investigated

Fairwater branch cardiff. Awful. Rude staff. Tell you its an hours wait when there is no one in there and all staff giggle and laugh amongst themselves and ignore customers. Ive even been told to take my prescriptions elsewhere if im not happy. Also had wrong tablets and they are always out of stock on simple things

Appalling customer service the woman on the till has a serious bad attitude I work in the NHS and fully aware of the current pressure health services are under. Blatantly rude manner despite my please and thank yous. If I were to treat patients the way she treats customers I’d get fired. Since the pharmacist left this place has gone down hill rapidly.

Great staff ,always busy but with a smile on their face and very helpful