The Health Dispensary

Been on hold for 50 minites with no answer. Put my prescription in over a week ago and still havent had a text to say it is ready.

Nice friendly and helpful pharmacy.
Was a 5 star review but had a lot of problems with ordering with the 24hr kiosk service. I want be using the kiosk again.

Not good service at all I lost my medication 2 weeks ago and I had the script ready on Wednesday and they had it Thursday I went there Friday morning and it wasn't ready and told me to come back at the end of the day 0 stars

They can never fill a whole prescription. I always have a slip to say medication is owed, no follow up text to say your medication is in . Which means I'm without medication for over a week . Just not good enough .

In theory this is a great service, but please be careful using the app because for me, it hasn't been working and I ended up without my medication twice. To avoid this issue I have been making the request to the health centre myself and asking the health dispensary to pick up the prescriptions. This may be an issue particularly with my health centres and others may not have this.

It is incredibility useful to have them pick up your prescriptions from your health centre to save you the effort - particularly good if you're disabled or busy.

Being able to pick up your prescriptions from the automated machine outside after work is amazing.

They are able to source medications that other pharmacies aren't.

Being able to talk to the team via the app makes it accessible.

In going in I found the staff friendly and helpful.

I did have some issues with communication on the app, not paying enough attention to the specifics of my question and giving incorrect information. But generally they have been helpful and responded very quickly.

A big credit to them though is that they want to listen and improve the service. This means a lot. I hope that they will be able to fix the issue with ordering via the app.

Helpful professional and caring ,a rare combination these days

They were really helpful answering my questions about a prescription request. On top of that the 24/7 collection machine is fantastic! Really happy I picked them as my new pharmacy after moving to Neath.

The Health dispensary on Stockhams corner has been our pharmacy for the past 6 years or so and honestly every member of staff give a first class service. They are all so helpful and nothing is too much trouble for them. Outstanding pharmacy.